Guest Experience Specialist, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Tampa

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Guest Experience Specialists take initiative to deliver a wide range of services that guide guests through their entire stay, going beyond traditional front desk duties to take ownership of the guest experience with a 'guest first' mindset.

Job Responsibility:

Deliver smooth check-in and check-out
Build memorable and unique guest experiences
Guide guests through their entire stay
Take ownership of guest experience in main hotel areas
Process operational needs
Address guest requests
Complete reports
Deliver quality meals
Share highlights of local area

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance
Ability to reach overhead and below knees, including bending, twisting, pulling, and stooping

Nice to have:

Global mindset
Passion for detail
Natural curiosity to learn and try new things
Staying current with trends in art, technology, or design
Eagerness to share knowledge with guests

What we offer:

Equal opportunity employment
Diverse and inclusive work environment
Career development opportunities
Global team membership

Additional Information:

Job Posted:
August 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Guest Experience Specialist