Guest Experience Specialist, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Poughkeepsie

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

19.06 USD / Hour

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Job Description:

Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a 'guest first' mindset. They are empowered to move about their space and do what needs to be done.

Job Responsibility:

Giving guests a smooth check-in and check-out
Building memorable and unique guest experiences
Delivering a wide range of services that guide guests through their entire stay
Taking ownership of the guest experience in main areas of the hotel
Processing operational needs
Addressing guest requests
Completing reports
Delivering quality meals
Sharing highlights of the local area

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

What we offer:

No fees recruitment policy
Equal opportunity employer
Valued and celebrated unique backgrounds
Service culture focused on long stay guests

Additional Information:

Job Posted:
October 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Guest Experience Specialist