Guest Experience Specialist Job at Marriott Bonvoy (Orlando)

Guest Experience Specialist

Guest Experience Specialists take the initiative to deliver a wide range of serv...

Location

United States , Tarrytown

Salary:

23.49 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Must have open availability
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Job Responsibility

Deliver smooth check-in and check-out
Build memorable and unique guest experiences
Guide guests through their entire stay
Take ownership of guest experience in main hotel areas
Process operational needs
Address guest requests
Complete reports
Deliver quality meals
Share highlights of local area
Create safe workplace

What we offer

Equal opportunity employer
Diverse and inclusive work environment
Global team belonging
Career development opportunities

Fulltime

Guest Experience Specialist

Guest Experience Specialists take the initiative to deliver a wide range of serv...

Location

United States , Nashville

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Job Responsibility

Deliver smooth check-in and check-out
Build memorable and unique guest experiences
Guide guests through their entire stay
Take ownership of guest experience in main hotel areas
Process operational needs
Address guest requests
Complete reports
Deliver quality meals
Share highlights of local area
Create safe workplace

What we offer

Equal opportunity employment
Diverse and inclusive work environment
Service-focused culture
Teamwork environment
Global brand portfolio

Fulltime

Guest Experience Specialist

Guest Experience Specialists take the initiative to deliver a wide range of serv...

Location

United States , Rockville

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Job Responsibility

Deliver smooth check-in and check-out
Build memorable and unique guest experiences
Guide guests through their entire stay
Take ownership of guest experience in main hotel areas
Process operational needs
Address guest requests
Complete reports
Deliver quality meals
Share highlights of local area
Create safe workplace

What we offer

Wide range of benefits designed to support you and your family
Benefits designed to enrich wellbeing
Benefits designed to empower career
Benefits designed to spark new adventures

Fulltime

Guest Experience Specialist

Guest Experience Specialists take the initiative to deliver a wide range of serv...

Location

United States , Alexandria

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Professional uniform, personal appearance, and communications
Creating a safe work place
Following company policies and procedures

Job Responsibility

Deliver smooth check-in and check-out
Build memorable and unique guest experiences
Guide guests through their entire stay
Take ownership of guest experience in main hotel areas
Process operational needs
Address guest requests
Complete reports
Deliver quality meals
Share highlights of local area
Perform reasonable job duties as requested

What we offer

Complimentary breakfast
Pools in most locations
Wine and beer in the market

Fulltime

Guest Experience Specialist

We are looking for a Brazil-based freelance Guest Experience Specialist to join ...

Location

Brazil

Salary:

Not provided

GuestReady

Expiration Date

Until further notice

Requirements

Fluency in Portuguese and English
Previous experience in hospitality, customer service, or similar roles
Proactive, independent, and problem-solving mindset
Comfortable with digital tools and tech platforms
Available to work European night hours
Positive, resilient, and adaptable in a fast-paced environment

Job Responsibility

Provide fast, friendly, and professional support via email, chat, and phone
Resolve booking-related issues: date changes, payment errors, or double bookings
Act as the first point of contact for guests with active reservations
Coordinate with local teams to solve urgent problems (maintenance, cleaning, Wi-Fi, etc.)
Follow up to ensure guests’ issues are fully resolved
Learn and use GuestReady’s tools and processes to handle cases efficiently
Delight guests by offering tips, arranging special requests, or creative solutions

What we offer

Work fully remotely from anywhere in Brazil
Be part of a multicultural, global team
Gain international experience in travel and hospitality
Learn and grow with continuous training opportunities
Flexible freelance contract — competitive pay and bonuses possible
Supportive and people-focused company culture

Guest Service Specialist

At the Villatel Orlando Resort, guests come for the sunshine, the smiles, and th...

Location

United States , Orlando

Salary:

14.00 - 15.00 USD / Hour

Villatel

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous experience in hospitality, guest services, or food & beverage
Friendly, approachable, and the ability to provide exceptional guest experience
Ability to handle guest concerns professionally and efficiently
Ability to work flexible hours, including weekends, evenings, and holidays

Job Responsibility

Welcome guests and help them find the perfect lounge chair or cabanas
Set up towels, umbrellas, and keep the pool deck spotless and inviting
Supply and manage guest recreational equipment, including paddles, basketballs, and towels
Coordinate hands-on activities for children, like beading, coloring, and other creative projects
Work with the food & beverage team to make sure every guest gets exactly what they want—fast and friendly
Answer questions and assist with resort amenities or activities
Keep an eye on guests’ safety and ensure everyone’s having fun responsibly
Support special events and VIP experiences as needed

Fulltime

Workplace Experience Specialist

As the Workplace Experience Lead, you’ll oversee the day-to-day experience withi...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 3+ years of experience in Workplace Experience or a relevant role with a significant emphasis on creating and delivering elevated employee experiences
Possess strong leadership skills with a proven ability to coach and develop a team
Demonstrate exceptional budget management skills with a track record of building business cases and managing expenses effectively
Exhibit strong attention to detail, organizational planning, time management, and multitasking abilities
Exceptional verbal and written communication skills to effectively interact with all levels from a vendor to executive
Experience and comfort in working within a fast-paced office environment

Job Responsibility

Design and implement strategies that drive workplace efficiency and elevate the overall employee experience
Deliver a best-in-class front-of-house experience, ensuring a welcoming, functional, and polished environment for all employees and guests
Plan and execute local employee events that are engaging, on-brand, and aligned with budget expectations
Oversee daily food programs, including catering, snacks, and event-related offerings, ensuring quality and consistency
Serve as a cultural ambassador—leading internal activations, team-building initiatives, and community-driven events
Maintain a high standard of office cleanliness, functionality, and brand alignment through daily oversight
Partner cross-functionally to coordinate space planning, office moves, renovations, and facility repairs
Manage and triage office-related requests, ensuring timely resolution within defined SLAs
Develop, implement, and uphold office policies, procedures, and operational processes
This role requires a consistent 5-day in-office presence each week

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Guest Experience Manager

Position Description: Serves as the Harvest Table marketing and communications l...

Location

United States , Wellesley

Salary:

75000.00 - 85000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's Degree in marketing, communications, public relations, business administration or related field
2-3 years’ relevant professional marketing experience
Strong written and oral communication skills
Efficiency in all Microsoft Office products required
Efficiency in Adobe Creative Suite, Canva and WordPress preferred
Proven success in the creation and execution of print & digital communication strategies including, but not limited to, social media channels, and WordPress content management system
High energy, results-oriented individual who can make a difference, takes initiative, makes things happen, accepts accountability, has a “can do” attitude, and has an appropriate sense of urgency
Team player who is creative and flexible in attitude and style to adapt to new situations in a rapidly changing, dynamic environment
Financial acumen, creative problem-solving ability, and customer savviness
A strong value system, unquestioned integrity, and good listening skills

Job Responsibility

Serves as the Harvest Table marketing and communications liaison on the account leadership team
Works collaboratively with the Director & Associate Director of Guest Experience and account leadership team to develop, implement, and evaluate marketing programs and strategies aligned specifically with Harvest Table’s culinary and guest service vision
Supports business strategies and projects, including (but not limited to) concept & program branding, storytelling, revenue growth through increased participation and check average, meal plan sales & market penetration, guest loyalty & retention, and to enhance value perception
Provides ongoing development, maintenance, and implementation of internal and external client communications and marketing initiatives within accounts, in alignment with Harvest Table’s core values and initiatives
Responsible for sales development and execution of annual meal plan campaigns, including oral and written presentations to various target groups (e.g.
on-campus residents, commuters, faculty & staff, etc.)
Act as mission extenders by building relationships and interacting with clients, university department heads, student organizations, and community groups
Responsible for guest insight-driven strategic planning, innovation, creativity, and development of new strategies and tactics for promoting existing or new restaurants, to enhance sales and increase customer satisfaction
Chief storyteller on the team that is responsible for spreading the word about all program initiatives, the people behind the plates, our food and community partners
Performs marketing research and data collection, including (but not limited to) focus groups, surveys, campus mapping, guest journey mapping, trend development, target market research, and competitive pricing analysis

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Guest Experience Specialist

Marriott Bonvoy

Location:
United States , Orlando

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2025

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Location:United States , Orlando

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 21, 2025

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