Guest Experience Specialist, Marriott Bonvoy

Guest Experience Specialist

Marriott Bonvoy

Location:
United States, Tallahassee

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a 'guest first' mindset.

Job Responsibility:

Deliver smooth check-in and check-out
Build memorable and unique guest experiences
Guide guests through their entire stay
Take ownership of guest experience in main hotel areas
Process operational needs
Address guest requests
Complete reports
Deliver quality meals
Share highlights of local area
Ensure professional communications

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Creating a safe work place
Following company policies and procedures
Maintaining confidentiality
Protecting company assets
Upholding quality standards
Maintaining professional uniform, personal appearance, and communications

Nice to have:

Passionate about providing guest experience that goes above and beyond
Enjoy being part of a small yet ambitious team
Love learning how to always improve

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Access to opportunity
Non-discrimination policy

Additional Information:

Job Posted:
October 04, 2025

Employment Type:

Parttime

Work Type:

On-site work

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