Guest Experience Officer Job at Randstad (Luxembourg Centre)

Guest Experience Expert

Our Guest Experience Experts take the initiative to deliver services that guide ...

Location

Malaysia , Penang

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
no related work experience
no supervisory experience
none for license or certification

Job Responsibility

Providing smooth check-in and check-out
delivering a wide range of services to guide guests through their stay
addressing guest requests
completing reports
sharing things about the local area
maintaining professional appearance and communication
following operational needs

What we offer

Access to training
opportunities for development
recognition
holistic well-being focus
camaraderie with a diverse team

Fulltime

Guest Relations Officer

Le Cordon Bleu Dusit Culinary School is a joint venture company with its presenc...

Location

Thailand

Salary:

Not provided

Le Cordon Bleu

Expiration Date

Until further notice

Requirements

Minimum education of Vocational certificate in any discipline
Minimum of 1-2 years of relevant experience
Good communication skills both written and verbal communication both Thai and English
Good Interpersonal skills
Ability to liaise with other departments within the school
Proficiency in Microsoft Office programs
Word, Excel and Outlook

Job Responsibility

Serve as the primary point of contact for all guest-relations tasks with an active presence in the reception area and throughout the school
Welcome and greet guests upon arrival, assist during their visit, and ensure a warm farewell upon their departure
Collaborate closely with the Marketing team to ensure consistent and high-quality service delivery
Develop and maintain a thorough knowledge of the school’s courses and programs, tuition and fees, rules and regulations, and school facilities to provide accurate and detailed information to guests and students
Actively promotes in-house events and activities, and stays informed about special events and new course promotions to assist guests with accurate and timely information
Handle telephone calls and consider directing them to the appropriate personnel as needed
Manage the receipt and dispatch of documents and packages, ensuring they are delivered on time
Assist and coordinate with Student Services Officers and the Government Liaison Officer on student-related matters
Other assignments as assigned by supervisor

Front Office Guest Service Attendant

Assist staff with problem payments; process check-ins and check-outs; handle pay...

Location

Fiji , Sheraton Fiji Golf & Beach Resort

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D.
At least 1 year of related work experience
Eligible for individuals with working rights in Fiji

Job Responsibility

Expediting problem payments
Following up with guest regarding satisfaction with guest-related issues
Processing check-ins and check-outs
Handling payment types
Resolving disputes
Coordinating with housekeeping
Running daily reports
Reviewing shift logs and memo books
Preparing and balancing receipts
Guiding and coaching employees

What we offer

Equal opportunity employer
Fosters diverse environment
Non-discrimination policy

Parttime

Guest Relation Officer

Respond to any questions from guests and follow up with guests to ensure their r...

Location

China , Sanya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Respond to guest questions and follow up to ensure satisfaction
Take and confirm reservations and cancellations
Supply guests with information regarding property amenities, services, and local areas
Respond to guest requests for special arrangements or services
Contact appropriate departments to resolve guest requests
Collaborate with management to develop procedures and set goals
Assign and ensure work tasks are completed on time and meet quality standards
Follow all company policies and procedures
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language

What we offer

Training and development opportunities
Recognition programs
Focus on holistic well-being
Part of a global team
Community and camaraderie with diverse co-workers

Fulltime

Guest Experience Manager

Position Description: Serves as the Harvest Table marketing and communications l...

Location

United States , Wellesley

Salary:

75000.00 - 85000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's Degree in marketing, communications, public relations, business administration or related field
2-3 years’ relevant professional marketing experience
Strong written and oral communication skills
Efficiency in all Microsoft Office products required
Efficiency in Adobe Creative Suite, Canva and WordPress preferred
Proven success in the creation and execution of print & digital communication strategies including, but not limited to, social media channels, and WordPress content management system
High energy, results-oriented individual who can make a difference, takes initiative, makes things happen, accepts accountability, has a “can do” attitude, and has an appropriate sense of urgency
Team player who is creative and flexible in attitude and style to adapt to new situations in a rapidly changing, dynamic environment
Financial acumen, creative problem-solving ability, and customer savviness
A strong value system, unquestioned integrity, and good listening skills

Job Responsibility

Serves as the Harvest Table marketing and communications liaison on the account leadership team
Works collaboratively with the Director & Associate Director of Guest Experience and account leadership team to develop, implement, and evaluate marketing programs and strategies aligned specifically with Harvest Table’s culinary and guest service vision
Supports business strategies and projects, including (but not limited to) concept & program branding, storytelling, revenue growth through increased participation and check average, meal plan sales & market penetration, guest loyalty & retention, and to enhance value perception
Provides ongoing development, maintenance, and implementation of internal and external client communications and marketing initiatives within accounts, in alignment with Harvest Table’s core values and initiatives
Responsible for sales development and execution of annual meal plan campaigns, including oral and written presentations to various target groups (e.g.
on-campus residents, commuters, faculty & staff, etc.)
Act as mission extenders by building relationships and interacting with clients, university department heads, student organizations, and community groups
Responsible for guest insight-driven strategic planning, innovation, creativity, and development of new strategies and tactics for promoting existing or new restaurants, to enhance sales and increase customer satisfaction
Chief storyteller on the team that is responsible for spreading the word about all program initiatives, the people behind the plates, our food and community partners
Performs marketing research and data collection, including (but not limited to) focus groups, surveys, campus mapping, guest journey mapping, trend development, target market research, and competitive pricing analysis

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Guest Experience Supervisor

Join GuestReady as a Guest Experience Supervisor. GuestReady is a global game-ch...

Location

Portugal , Porto

Salary:

Not provided

GuestReady

Expiration Date

Until further notice

Requirements

Proven experience in customer service, hospitality, operations, or a similar environment
Previous exposure to supervisory, team lead, or coaching responsibilities (highly preferred)
Strong understanding of service quality, SLA management, and team performance metrics
Exceptional communication, leadership, and problem-solving skills
Ability to remain calm, fair, and structured when handling escalations or high-pressure situations
High sense of ownership, accountability, and commitment to team success
Flexibility to work rotating shifts, including evenings and weekends
Hybrid work model – 2 days per week in the office

Job Responsibility

Lead, coach, and support L1 and L2 agents through regular 1:1s, feedback sessions, and daily guidance
Monitor team performance, focusing on SLA adherence, quality, accuracy, and productivity
Drive motivation, engagement, and attendance, creating a supportive and accountable culture
Ensure SOP compliance and perform ongoing quality assurance checks
Provide actionable feedback and collaborate with QA and Training teams to identify and close performance gaps
Maintain high standards in all escalations and written communications
Identify recurring issues or operational inefficiencies and propose clear improvements
Communicate updates, priorities, and policy changes promptly and clearly
Support the rollout and adoption of new processes that enhance efficiency and team performance

What we offer

Hybrid work flexibility
Join a fast-growing global company shaping the future of travel tech
Work with an international, collaborative, and diverse team
Continuous learning, coaching, and growth opportunities
Comprehensive health coverage
Well-being initiatives and a positive team culture
Pet-friendly offices

Guest Service Agent - Front Office

Hotel Front Desk Agent responsibilities include registering guests, managing res...

Location

United States , Moon Township, PA

Salary:

14.00 - 14.50 USD / Hour

Prospera Hospitality

Expiration Date

Until further notice

Requirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Customer service attitude
Excellent communication and organizational skills
Must be available to work a flexible schedule, including nights, weekends and holidays.
Hotel experience: 1 year (Preferred)

Job Responsibility

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Maintain updated records of bookings and payments

What we offer

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Front office

Join TUI Hotels & Resorts in Croatia for Summer 2026. We are recruiting for a va...

Location

Croatia , Živogošće

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Previous experience in a front office or guest service role is preferred but not essential
Strong communication skills and professional, friendly attitude
Ability to work under pressure and handle guest requests calmly
Flexible to work shifts, including evenings, weekends, and public holidays
Must be a resident of either Montenegro, Macedonia, Serbia, Chile, Argentina or Mexico
A good level of English to interact effectively with guests and colleagues

Job Responsibility

Welcoming and assisting guests with check-in, check-out, and inquiries
Providing information about hotel services, facilities, and local area
Handling guest requests efficiently and professionally
Assisting with luggage and ensuring smooth arrival and departure processes
Maintaining a clean, organized, and welcoming front office area

What we offer

Diversity, equity, and inclusion support
Committed to supporting candidates with disabilities and impairments

Fulltime

Guest Experience Officer

Randstad

Location:
Luxembourg , Luxembourg Centre

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 12, 2026

Expiration:
June 15, 2026

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Location:Luxembourg , Luxembourg Centre

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 12, 2026

Expiration:June 15, 2026

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Location:
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Contract Type:
Not provided

Job Posted:
May 12, 2026

Expiration:
June 15, 2026