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Guest Experience Manager

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Four Seasons

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Location:
United States of America , Teton Village

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Four Seasons Resort and Residences Jackson Hole is looking for a Guest Experience Manager who is dedicated to providing exceptional quality and service to our guests. The Guest Experience Manager creates the guest-centric experience in all areas of the Resort, ensuring execution by all employees.

Job Responsibility:

  • Work closely with other Departments to ensure a seamless five-star guest experience
  • Curate an unforgettable guest experience through creativity and consistency
  • Seek out opportunities for guest-centric experiences in all outlets of the Resort
  • Measure results and communicates them weekly to the leadership team
  • Coach staff to achieve culture standards
  • Lead guest relationships, solving tough challenges that arise
  • A successful candidate will have a flexible schedule, ability to work morning, afternoon or evening shifts, weekends and holidays

Requirements:

  • Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This will include any day of the week, all shifts, and holidays
  • High attention to detail and customer service skills
  • Candidates must have excellent personal presentation and interpersonal skills
  • Successful candidate must possess legal work authorization in the United States
  • Must be fluent in English
What we offer:
  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Access to a robust benefit plan
  • Opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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