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Guest Experience Lead Supervisor

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Legends Global

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Location:
United States , Bossier City

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Ensure event staff are in their assigned roles
  • Check placement of security screening devices and ticket scanners
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
  • Assists Guest Experience Manager with set-up of all security screening equipment, signage, and other items
  • Oversees check-in and check-out of all guest experience staff, including uniform and equipment distribution
  • Responds to and records proper documentation for any incidents that occur
  • Assists guests with customer concerns, including ticket resolution
  • Assists with traffic and parking management, as necessary
  • Other duties and responsibilities as assigned

Requirements:

  • Work independently, exercising judgment and initiative
  • Work effectively under pressure and/or stringent schedule and produce accurate results
  • Maintain an effective working relationship with clients, employees, exhibitors, guests and others encountered in the course of employment
  • Follow all policies/procedures, risk management, safety precautions, rules/regulations and emergency procedures established at the facility
  • Demonstrate knowledge of practices and procedures related to facility security
  • Meet the physical demands of the job. Must perform strenuous physical duties at times, including lifting, carrying, moving and climbing
  • Follow oral and written instructions
  • Be licensed and insured to operate a motor vehicle in the United States
  • Remain flexible and adjust to situations as they occur
  • High School diploma or GED, and one year experience, or any equivalent combination of education and experience
  • Ability to read words and numbers in printed form and on a computer
  • Ability to speak clearly with proper diction
  • Walk/stand for extended periods during a shift
  • Climb stairs and lift up to 75 lbs of equipment
  • Hearing sufficient to clearly hear voices, alarms, bells, and horns
  • Ability to travel by automobile
  • Ability to use standard office equipment

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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