Guest Experience Host Team Leader Job at Wyndham Destinations (Dunsborough)

Spa Operations Team Leader

Be the driving force behind our guests journey in our award winning spas. Our Sp...

Location

United Kingdom

Salary:

28683.20 GBP / Year

Scarlet

Expiration Date

Until further notice

Requirements

Strong leadership and mentoring skills
Excellent communication and organisational abilities
Experience in spa, leisure, or hospitality operations
Passion for delivering exceptional guest experiences
Ability to thrive in a dynamic, fast-paced environment
A collaborative mindset with a focus on team development and wellbeing

Job Responsibility

Support, nurture, and inspire our spa hosts and therapists to deliver 5-star guest experiences
Oversee the day-to-day operation of spa facilities, including pools, thermal rooms, hot tubs, hammam, and treatment spaces
Ensure smooth guest journeys from arrival to departure, anticipating and resolving challenges before they arise
Lead by example, upholding standards and fostering a culture of care, efficiency, and attention to detail
Coordinate with the wider hotel teams to align spa operations with overall guest experience
Monitor and maintain operational systems, safety standards, and sustainability practices
Support in team scheduling, communication, and daily briefings to ensure smooth running of the department

What we offer

Competitive salary of £28,683.20 PA plus tips
A people-centric working environment
Learning and internal career progression opportunities
A permanent contract for 40 hours (5 days a week) with 28 days holiday per year (29 after 1 year)
Long service scheme – enjoy a free stay at Bedruthan after your first year!
40% off food and drinks, plus discounts on hotel services
Local partnership discounts
Health Shield Healthcare Plan
On-site team accommodation available

Fulltime

Visitor Experience Host

The centre will invite visitors to explore Europe’s story through interactive ex...

Location

Netherlands , The Hague

Salary:

Not provided

Octagon Professionals

Expiration Date

Until further notice

Requirements

University or HBO-level qualification
Fluent in Dutch and English
knowledge of other EU languages is an advantage
Exposure in European affairs, public communication, or cultural and educational projects
Experience in a visitor-facing role (museum, gallery, cultural centre, education, hospitality or events) is a plus
Excellent interpersonal and communication skills, with confidence in speaking to groups
Professional appearance, flexible attitude and team spirit
Ability to remain calm and courteous in busy situations

Job Responsibility

Greet visitors with warmth and professionalism, providing clear orientation and introducing the exhibition and cinema areas
Assist guests in using interactive media tools and tablets, explaining their functions in an accessible way
Respond to visitor questions about the exhibition and European topics with accuracy and diplomacy
Coordinate group bookings, role-play sessions and event schedules, including handling telephone and email inquiries
Support teachers, guides and group leaders to ensure smooth group visits
Monitor cleanliness and visitor flow in the exhibition areas and ensure a safe, comfortable environment
Manage brochures, printed materials, lost and found, and basic record-keeping
Check that all visitors have left the premises at closing time
Actively approach visitors to share insights and encourage exploration of key themes or interactive features
Deliver short orientation briefings or introductions to the multimedia exhibition and cinema

What we offer

A modern, inclusive and collaborative work environment
Full training and onboarding provided upon commencement
Opportunities to develop skills in culture, communication and visitor engagement
A competitive remuneration package

Manager, Engineering, Guest & Host

The Cities Team at Airbnb is chartered with fostering sustainable global growth ...

Location

India , Bangalore

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

BS, MS or Ph.D. in computer science or related field, or equivalent work experience
10+ years of relevant engineering work experience
4+ hands-on technical management experience
Strong coding abilities and experience with architectural patterns of large, high-scale applications
Experience architecting, building, and maintaining highly available services in a large service-oriented architecture (SOA)
Familiarity with patterns, libraries and frameworks for building and testing services, and service-to-service communication
Experience in partnering with other leaders in setting product strategy
Successfully partnered with Operations, Policy, Legal, and Product functions
Track record in partnering with recruiting to build incredible engineering teams
Actively coached and mentored team members in their careers

Job Responsibility

Lead the team responsible for building the tools and systems to scale regulatory launches worldwide with a focus on operational tooling and API integrations
Recruit and build a team of top-notch engineers and building a culture of craftsmanship and excellence
Represent your team with global leadership and be responsible for setting the long-term goals and strategy
Work closely with global stakeholders for alignment and shape strategies and technical directions
Represent Cities team in various leadership meetings and similar forums
Finding ways to improve collaboration and communication for a strong team culture
Building a culture of Craftsmanship
If required, travel internationally to foster collaboration and accelerate projects
Strategising and brainstorming opportunities along with Product, Partnerships & other cross-functional leaders and driving effective relevant metrics to measure the success of these initiatives
Responsible for recruiting the right engineers by improving and adding new initiatives for the overall India site culture

New

Food and Beverage Team Leader

Food and Beverage Team Leader role at the Solent Hotel & Spa, a busy four-star h...

Location

United Kingdom , Fareham

Salary:

Not provided

Aztec Hotel & Spa

Expiration Date

February 15, 2026

Requirements

genuine passion for the food and drink industry
high levels of self-motivation
ability to motivate, lead and develop a team
exemplary guest service skills
good interpersonal skills
ability to work well with others
strong work ethic
ability to multi-task in a busy and pressurised environment
comfortable with hands-on work
previous experience of working within a busy food operation

Job Responsibility

supporting the Food and Beverage Service Manager with the effective operation of all Food and Beverage areas
delivering the highest levels of guest experience
hosting to the highest calibre
ensuring team members maintain a high level of hospitality
ensuring implementation of high standards of food and beverage service and product quality
managing the Food & Beverage team members
working closely with the kitchen team
on-going training and development of the Food & Beverage team

What we offer

training and support to develop and progress
Stream - the ability to access up to 40% of your wages as you earn them each week
tips paid monthly
free gym membership
discounted spa treatments
Employee Assistance Programme
enhanced maternity and paternity pay
apprenticeships available
28 days annual leave (rising to 33 days after 5 years)
discounted accommodation, food and drink in our beautiful properties across the country

Fulltime

Director of Front Office

The Director of Front Office is a key leadership position responsible for managi...

Location

United States , Captiva

Salary:

Not provided

South Seas

Expiration Date

Until further notice

Requirements

High School diploma or GED required
associate or bachelor’s degree in hospitality, Business Administration, or a related field strongly preferred
Minimum of 5 years in a hotel Front Office leadership role, preferably within a resort or luxury property
Minimum of 3 years’ experience managing a team, including hiring, coaching, scheduling, and performance reviews
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Proficiency in SMS HOST, HotSOS, Safelok, Zingle, iHotelier, and related property management systems preferred
Strong written and verbal communication skills
fluency in English required
bilingual (Spanish or Creole) is a plus
Ability to communicate complex information clearly and effectively with guests, peers, and senior leadership

Job Responsibility

Lead, mentor, and develop a high-performing Front Office team
Responsible for recruiting, hiring, onboarding, training, performance management, and succession planning for all Front Office team members
Conduct regular team meetings, daily briefings, one-on-ones, and annual performance evaluations
Ensure all team members are trained in service standards, property protocols, emergency procedures, and resort systems
Oversee day-to-day operations of the Front Desk, Concierge, Bell Staff, and Guest Services functions
Ensure guest arrival, room assignment, check-in/check-out processes, and billing operations are executed accurately and efficiently
Monitor daily reports (e.g., arrivals, departures, VIPs, special requests) and coordinate with Housekeeping, Reservations, and Engineering to meet guest needs
Ensure accurate handling of financial transactions, deposits, adjustments, and cash reconciliation procedures
Maintain daily shift logs and ensure proper documentation for all operational activities
Serve as the primary point of contact for guest issues, complaints, and feedback, responding promptly and empathetically while ensuring successful resolution

What we offer

Base Pay + Annual Bonus
Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4 percent
Commuter and Company-paid Toll Programs
Complimentary Shift Meal
Relocation Assistance
Housing Assistance

Fulltime

Market Lead

As a Market Lead, you will drive the health, growth, and overall performance of ...

Location

United States , Los Angeles

Salary:

160000.00 - 200000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of experience in sales, account management, or team leadership, with a strong track record building and growing strategic hotel relationships
Background in hotels, travel, hospitality, or online marketplaces is required
Demonstrated success managing complex accounts and scaling growth across a portfolio
Strong quantitative abilities, with experience translating insights into actionable strategies
Proven ability to set strategic direction while executing tactically in fast-moving, ambiguous environments
Strong business intuition with the ability to anticipate market trends and surface insights internally
Experience influencing cross-functional teams and partnering with senior stakeholders across product, operations, and policy
Exceptional communication and executive presentation skills, with influence across multiple organizational levels
Entrepreneurial, resourceful, and highly organized with strong prioritization and time-management skills
Proficiency in CRM systems (e.g., Salesforce) to manage, monitor, and scale partner performance

Job Responsibility

Establish and nurture strong, long-term relationships with hotel owners, management companies, and strategic hospitality partners which includes conducting market visits, business reviews, and optimization calls
Partner closely with the Senior Account Executive to contribute LA market trends and demand data to identify supply gaps so the targeted acquisition strategy will yield new high quality hotels within your region
Achieve supply targets and key performance indicators (KPIs) such as adoptions and conversions on different supply levers
Build deep relationships with key hotel decision markets across chains, independents and a variety of key brands
Educate partners on product updates, gather insights, and communicate feedback to internal teams
Use data to identify growth opportunities, address operational challenges, and allocate resources effectively
Build scalable frameworks, reporting tools, and playbooks that improve availability, performance, and partner outcomes
Collaborate with SalesOps, RevOps, Enablement, and global peers to launch initiatives and deliver executive-ready reporting
Lead innovative, localized engagement efforts to strengthen market influence and competitiveness
Provide technical guidance on API connectivity to ensure seamless partner and guest experiences

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

New

Lead, Advanced Analytics, Community Support

We are looking for an Advanced Analytics lead to help Airbnb enable travel for o...

Location

United States

Salary:

157000.00 - 185000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years in industry experience and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
Expert communication and collaboration skills with the ability to work effectively with internal teams in a cross-cultural and cross-functional environment
Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences
Experience partnering with internal teams to drive action and providing expertise and direction on analytics, data science, experimental design, and measurement
Experience in analysis of A|B experiments and statistical data analysis
Experience designing and building metrics, from conception to building prototypes with data pipelines
Strong knowledge in at least one programming language (Python or R) and in SQL
Ability to drive data strategies, with a central source of truth to impact business decisions

Job Responsibility

Data thought partner to product and business leaders across marketplace teams through providing insights, recommendations, and enabling data informed decisions
Drive day to day product analytics and create scalable data tools
Identify pain points in traveling and hosting and work with product leadership to improve experiences for our guest and host community
Build metrics and dimensions in data warehouse to support business decisions
Working closely with Product Managers and Business leads to design, execute and evaluate A/B tests
Define how to best measure the performance of Airbnb product and business through new metrics and dimensions
Empower the team to answer data questions quickly and easily by building high-quality ground truth data sets and dashboards
Collaborate with Product Engineering to spec out logging and with Analytics Engineering to build data tools for mass consumptions within Airbnb

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Lead Advanced Analytics, Digital & AI Products

The Analytics Centre of Excellence (ACOE) at Airbnb, based in India, is a hub of...

Location

India , Bangalore

Salary:

2940000.00 - 4170000.00 INR / Year

Airbnb

Expiration Date

Until further notice

Requirements

Min 8 or more years in industry experience and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
Expert communication and collaboration skills with the ability to work effectively with internal teams in a cross-cultural and cross-functional environment. Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences
Strong expertise in Python, SQL, A/B testing platforms and best practices
Expertise in EDA, hypothesis testing, significance testing, regression, clustering techniques, concepts of NLP/Text Mining, machine learning and deep learning techniques, language model fine-tuning etc
Understanding of LLM architectures (e.g., prompt chains, retrieval augmentation, orchestration frameworks like LangChain or DSPy)
Data engineering foundations, including ability to work with data engineering teams on pipeline design, metric computation jobs, data model changes, and maintaining reliable end-to-end metric systems
Familiarity with Agentic AI systems, human-in-the-loop design, and AI observability best practices
Experience partnering with internal teams to drive action and providing expertise and direction on analytics, data science, experimental design, and measurement
Experience designing and building metrics, from conception to building prototypes with data pipelines

Job Responsibility

Data thought partner to product and business leaders across marketplace teams through providing insights, recommendations, and enabling data informed decisions
Drive day to day product analytics and build scalable analytical solutions
Develop a deep understanding of how guests and hosts interact with our CS products including but not limited to AI Assistant, IVR and other agent assisting tools to improve the customer experience
Owning the product analytics roadmap, prioritisation & delivery of solutions in the Contact Center Product space
Own projects from start to end: building out timelines, key milestones, providing regular updates to product managers, analytics management and delivery against agreed timelines
Lead end-to-end measurement for AI systems, aligning metrics with business outcomes, user experience, and trustworthiness
Collaborate with engineering to define scalable logging and ensure observability across agentic and LLM workflows
Lead the design and evaluate A/B and causal tests to quantify impact of AI features and optimisations
Translate insights into strategic recommendations for senior leaders
shape product priorities through data

What we offer

bonus or incentives
one or more equity programs
benefits
Employee Travel Credits

Guest Experience Host Team Leader

Wyndham Destinations

Location:
Australia , Dunsborough

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 03, 2026

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Job Posted:January 03, 2026

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