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Guest Experience Host/Premium Seat Sales

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Legends Global

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Location:
United States , Winston-Salem

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Serve as Guest Experience Host at Allegacy Field / LJVM Coliseum with a focus on selling premium seating and VIP experience options on the night of an event. Provide excellent service and hospitality to our guests. Maintain constant communication with staff and guests to ensure that they receive highly personalized service.

Job Responsibility:

  • Serve as Guest Experience Host at Allegacy Field / LJVM Coliseum with a focus on selling premium seating and VIP experience options on the night of an event
  • Provide excellent service and hospitality to our guests
  • Maintain constant communication with staff and guests to ensure that they receive highly personalized service
  • Upsell available premium inventory to event attendees
  • Manage inventory and contribute to a nightly sales goal
  • Provide general venue information to all concert attendees regarding the event, such as start times, venue amenities, wayfinding assistance, etc.
  • Recognize VIP clients to instill appreciation for their membership and patronage
  • Recognize Wake Forest University donors, ASM Global executives, and key artist/event personnel (i.e. tour manager)
  • Coordinate operations on night of shows and games with management, catering staff, servers and security
  • Build relationships with customers in an effort to anticipate their needs
  • Provide oversight throughout the event of VIP areas to ensure guests are receiving highly personalized service at all times
  • Communicate effectively with the current audience to instill comfort in all guests
  • Maintain professional grooming standards.

Requirements:

  • High School Diploma or equivalent
  • Experience in selling or customer service
  • A flexible schedule
  • Excellent communication and interpersonal skills
  • Well spoken and personable
  • Ability to problem solve, multi-task and be well-organized
  • Charismatic and a people person
  • Confident and excited to engage with patrons
  • Ability to take charge, think outside the box and come up with creative solutions to problems as they arise
  • Must be able to lift or move up to 25 lbs using proper lifting techniques
  • Must be able to climb stairs frequently throughout the event
  • Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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