Guest Experience (Front Desk) Intern Job at Marriott Bonvoy (Abu Dhabi)

Front Desk Coordinator

We are looking for a Front Desk Coordinator to join our team on a contract basis...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a front desk or receptionist role preferred
Proficiency in operating multi-line phone systems
Strong interpersonal and communication skills
Ability to manage multiple tasks in a fast-paced environment
Excellent organizational skills and attention to detail
Familiarity with basic administrative procedures
Detail-oriented approach and appropriate appearance
Ability to handle sensitive information with discretion

Job Responsibility

Greet visitors and ensure they feel welcomed upon arrival
Manage the check-in process for contractors and other guests
Respond to phone inquiries using a multi-line switchboard system
Maintain accurate records of visitor logs and contractor check-ins
Assist with general administrative tasks to support front desk operations
Ensure the reception area remains clean, organized, and well-maintained
Communicate effectively with internal teams to relay visitor information
Follow established procedures for handling sensitive information
Provide timely support for any front desk-related issues or concerns

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Front Desk Coordinator

The main function of this role is to oversee and manage front desk operations in...

Location

United States , Grand Rapids

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma, General Education Degree or equivalent
Prior experience in a Front Desk Coordinator role or similar
Capability to perform Receptionist Duties such as greeting and directing guests, answering phone inquiries, and handling requests or complaints in a detail-oriented manner
Excellent knowledge of Microsoft Office, particularly Word and Excel
Strong communication and interpersonal skills
Good organizational and multitasking abilities
Problem-solving skills
Ability to handle stress and stay calm under various circumstances
Willingness to work in shifts as needed
Customer service-oriented attitude

Job Responsibility

Coordinating and managing all front desk activities
Efficiently handling incoming calls and directing them to the appropriate parties
Organizing and scheduling meetings and events as needed
Ensuring the facility is well-organized and maintained
Handling the space organization to make sure it's used efficiently
Acting as the first point of contact for visitors and clients
Ensuring seamless communication and coordination between different teams
Managing the reception area to ensure effective telephone and mail communications both internally and externally to maintain a detail-oriented image

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Guest Experience Manager

The Guest Experience Manager at The Soho Grand Hotel is a high energy, hospitali...

Location

United States , New York

Salary:

75000.00 - 80000.00 USD / Year

Soho Grand Hotel

Expiration Date

Until further notice

Requirements

Hotel management: 2 years (Preferred)
Hospitality: 2 years (Preferred)
Experience in managing training schedules and budgets
A proven track record of training program development and management
Must possess solid guest service, communication and presentation skills
Experience in monitoring review sites ensuring to respond to comments and queries in a timely manner
Proven work experience in front of house and back of house day-to-day hotel operations
Ability to communicate with excellent written and oral communication skills
Ability to work well with all levels of internal management and team as well as outside clients
Ability to share the feedback and online reviews with appropriate departments coaching when necessary

Job Responsibility

Forge relationships with guests to build loyalty by executing an experience that exceeds their expectations
Makes and confirms hotel reservations and send amenities when needed for VIPs
Setting up VIP and Guest arrivals, including but not limited to sourcing amenities, bulletins and blocking per preference
Sending pre-arrival welcome emails
Welcoming Guests: presence in lobby, greeting and checking in VIPs
Inspect VIP guest rooms, Special Event set-ups and spaces
Source & set up special amenities
Support guest needs throughout all Departments, ensure communication is set to succeed
Manage Guest Experience Survey platform, guest feedback and all review sites
Check-in on guests during their stay and pre-departure, facilitate service needs

What we offer

401(k) plan (matching after 1 year)
Dental insurance
Health insurance
Paid time off
Vision insurance

Fulltime

Guest Experience Manager

Reporting to the Front Office Manager, the Guest Experience Manager will deliver...

Location

Spain , Madrid

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 3 years of luxury hotel experience in Front Desk, Guest Experience or Concierge
Have fluency in English and Spanish
Minimum 1 year managing a medium-sized team
Must have experience in Opera
Strong leadership & organizational skills required
Excellent communication and interpersonal abilities
Foster creativity
Problem-solving and conflict-resolution skills
Skilled in active listening and providing constructive feedback to support team development

Job Responsibility

As a Department Head and Brand Ambassador, be highly knowledgeable of all hotel and facility information, hours of operation, key personnel, special activities, and functions in the hotel
Act, in the absence of Duty or senior management, in all matters concerning the safety, security and well-being of hotel guests
Prepare and attend weekly and monthly meetings such as Rooms, OPS, Morning, Quality, Group Resume and other Dpt. Heads meetings
Lead and deliver training sessions organized by PnC: Glitchology
Lead and manage the full guest experience department, ensuring personalized service and flawless coordination from pre-arrival to post-departure
Organize the journey of our top VIPs including suite guests, Four Seasons Elite and High Return guests and others, pre, during and post their stay
Send pre-arrival communications, block rooms according to preferences, and oversee VIP preparations and amenities
Collaborate with all departments (F&B, IRD, Concierge, Front Desk, Housekeeping) to deliver a seamless and anticipatory guest experience
Engage with guests throughout their stay, gathering feedback, resolving issues promptly, and ensuring all requests are met with care
Ensure Golden is kept updated with all guest preferences

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program)
Complimentary Dry Cleaning for Employee Uniforms
50 natural days of vacation, and the day of the birthday free
Complimentary Private Health insurance
Complimentary Employee Meals

Fulltime

Front Office Manager

Four Seasons Hotel Madrid is currently seeking a Front Office Manager to join ou...

Location

Spain , Madrid

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proven leadership experience in a luxury 5-star hotel environment, overseeing Front Desk, Guest Relations, and Guest Experience operations
Authentic and strategic leadership style with the ability to coach, inspire, and develop high‑performing teams
Deep understanding of luxury service principles with exceptional attention to detail and a guest‑centric mindset
Positive, resilient, and solutions-driven character, able to thrive in a dynamic and demanding environment
Excellent communication and interpersonal skills, with confidence engaging guests, colleagues, and senior leadership
Strong organizational, problem‑solving, and delegation skills
Solid business acumen with experience in labour management, cost control, budgeting, and P&L awareness
Fluency in written and spoken English and Spanish

Job Responsibility

Set the strategic and operational direction for Front Office, Guest Services, and Guest Experience in alignment with the Rooms Director, ensuring consistent execution of Four Seasons standards
Provide strong, inspirational leadership through coaching, feedback, development plans, succession planning and the creation of a robust internal talent pipeline
Oversee hiring, onboarding, training, and performance evaluations for the Front Desk, Concierge, Guest Services, and Guest Experience teams
Establish KPIs, service benchmarks, and quality standards, continuously identifying opportunities to elevate the guest experience and operational results
Ensure flawless check-in and check-out experiences and drive proactive service recovery to maintain the highest levels of guest satisfaction
Maintain strong visibility on the floor, especially during peak periods, personally engaging with VIPs, repeat guests, long-stay guests, and first-time visitors
Build strong relationships with all Rooms Division teams and hotel departments to ensure seamless and consistent service delivery
Manage labour and operating costs through effective scheduling, budgeting, inventory control, and purchasing, ensuring optimal productivity and financial discipline
Lead or participate in departmental or hotel-wide projects and initiatives that support innovation, efficiency, and ongoing improvement

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program)
Complimentary Dry Cleaning for Employee Uniforms
50 natural days of vacation, and the day of the birthday free
Complimentary Private Health insurance
Complimentary Employee Meals

Fulltime

Senior Director - Luxury Brand Operations

The Senior Director, Luxury Brand Operations is a critical leadership position w...

Location

United States , Bethesda

Salary:

147000.00 - 248100.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Ten or more years’ experience in the guest services, front desk, housekeeping, management operations, or related professional area, demonstrating progressive career growth and a pattern of exceptional performance
Five or more years in senior roles at the property level of a luxury hotel
4-year degree from an accredited university in Business Administration, Operations Management, Hospitality Management, or related major

Job Responsibility

Drive innovation and continuous improvement within Luxury Brand Operations, identifying and implementing best practices across all areas of the guest journey
Partner closely with cross-functional teams within the Luxury Group (e.g., Quality, Marketing, Brand Management and Design)
Act as the strategic business liaison between Headquarters, the continents and the greater Luxury Brand Operations team, providing guidance and support on operational matters
Assist in the development, implementation, and deployment of operational standards, policies, and best practices across the Luxury Portfolio
Drive the guest experience across all touchpoints
Ensure that all guest centric Luxury Brand initiatives are aligned with the guest experience vision across the luxury portfolio
Cultivate a culture of service excellence among hotel associates, empowering them to deliver exceptional guest experiences
Successfully manage and execute complex projects, ensuring timely delivery and adherence to budget and timelines
Demonstrate strong project management skills, including planning, budgeting, resource allocation, and risk mitigation
Cultivate and maintain highly collaborative relationships with key stakeholders across the Marriott Enterprise, including headquarters, continent leaders, and brand leaders

What we offer

bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave

Fulltime

Airport Operations Manager

Serves as the property Manager on Duty at Velana International Airport and overs...

Location

Maldives , Ranfushi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Serves as the property Manager on Duty at Velana International Airport
Oversees Lounge operations
Represents property management in resolving any guest related situation
Manages the flow of questions and directs guests within the Lounge and seaplane or domestic flights operation
Handles the tracking of service issues
Manages the airport operations team
Leads Guest Services Teams
Maintains Guest Services and Front Desk Goals
Ensuring Exceptional Customer Service
Implementing Projects and Policies

Fulltime

Assistant Guest Relations Manager

Assist in overseeing daily guest relations operations. Supervise, guide, and men...

Location

Egypt , Sharm El-Sheikh

Salary:

Not provided

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

High or Intermediate qualification
Bachelor’s degree in Hospitality, Business Administration, or related field preferred
2–4 years of experience in guest relations, front office, or customer service roles
Previous experience assisting in managing guest services operations
Strong knowledge of guest relations procedures, hospitality standards, and service protocols
Ability to handle guest inquiries, requests, complaints, and conflicts professionally
Excellent interpersonal, communication, and problem-solving skills
Ability to supervise and coordinate front-line staff when required
Strong organizational and time-management skills
Proficiency in MS Office (Word, Excel, Outlook) and guest management software

Job Responsibility

Assist in overseeing daily guest relations operations
Supervise, guide, and mentor guest relations staff, including front desk, concierge, and service teams
Handle guest inquiries, complaints, and special requests professionally and promptly
Provide personalized service to VIP and international guests, including Russian-speaking clientele
Ensure smooth check-in, check-out, registration, and room allocation procedures
Maintain accurate guest records, incident reports, and service logs
Coordinate with housekeeping, maintenance, security, and other departments to resolve guest issues efficiently
Assist in planning, organizing, and implementing guest service initiatives and events
Conduct regular inspections of guest areas to ensure cleanliness, safety, and service quality
Support staff training, development, and performance evaluation programs

Fulltime

Guest Experience (Front Desk) Intern

Marriott Bonvoy

Location:
United Arab Emirates , Abu Dhabi

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Guest Experience (Front Desk) Intern

Front Desk Coordinator

Front Desk Coordinator

Guest Experience Manager

Guest Experience Manager

Front Office Manager

Senior Director - Luxury Brand Operations

Airport Operations Manager

Assistant Guest Relations Manager

Guest Experience (Front Desk) Intern

Marriott Bonvoy

Location:United Arab Emirates , Abu Dhabi

Category:Hospitality and Tourism

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Guest Experience (Front Desk) Intern

Front Desk Coordinator

Front Desk Coordinator

Guest Experience Manager

Guest Experience Manager

Front Office Manager

Senior Director - Luxury Brand Operations

Airport Operations Manager

Assistant Guest Relations Manager

Location:
United Arab Emirates , Abu Dhabi

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Job Posted:
March 22, 2025