Guest Experience Expert, Marriott Bonvoy

Guest Experience Expert

Marriott Bonvoy

Location:
China, Yantai

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our Guest Experience Experts deliver a memorable and unique experience for guests, ensuring smooth check-ins and check-outs while offering professional and personalized services. Responsibilities involve addressing guest requests, assisting with luggage, processing operational needs, and maintaining high-quality standards.

Job Responsibility:

Deliver a wide range of services that guide guests through their stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Assist guests with loading/unloading vehicles and transporting luggage
Create a safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets
Uphold quality standards
Maintain professional uniform, personal appearance, and communications

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

What we offer:

Join a portfolio of Marriott International brands
Friendly and genuine environment
Opportunities for professional growth

Additional Information:

Job Posted:
July 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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