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Guest Experience Expert

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United Arab Emirates , Dubai

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Job Responsibility:

  • Deliver a smooth check-in and check-out
  • Build memorable and unique guest experiences
  • Guide guests through their entire stay
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Share highlights of the local area
  • Create a safe workplace
  • Follow company policies and procedures
  • Maintain confidentiality
  • Protect company assets
  • Uphold quality standards
  • Maintain professional uniform, personal appearance, and communications
  • Perform other reasonable job duties as requested

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for an extended time
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
What we offer:
  • Chance to be proud of the work you do and who you work with
  • Opportunity to do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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