Guest Experience Expert, Marriott Bonvoy

Guest Experience Expert

Marriott Bonvoy

Location:
United States, Rancho Mirage

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

21.00 - 21.50 USD / Hour

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Job Description:

Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done, ensuring transactions feel like part of the experience while upholding The Ritz-Carlton Gold Standards.

Job Responsibility:

Deliver smooth check-in and check-out
Build memorable and unique guest experiences
Guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Maintain professional uniform, personal appearance, and communications

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

What we offer:

Health care benefits
Flexible spending accounts
401(k) plan
Earned paid time off and/or sick leave
Life insurance
Disability coverage
Other life and work wellness benefits

Additional Information:

Job Posted:
August 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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