Guest Experience Expert, Marriott Bonvoy

Guest Experience Expert

Marriott Bonvoy

Location:
China, Xian

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts are empowered to deliver a wide range of services, ensuring guest satisfaction and promoting the brand mission.

Job Responsibility:

Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area
Ensure a safe workplace
Follow company policies and procedures
Uphold quality standards
Maintain a professional appearance and communication
Perform physical tasks including moving or carrying objects weighing up to 10 pounds

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Additional Information:

Job Posted:
September 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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