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Guest Experience Expert

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Malaysia, Penang

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Our Guest Experience Experts deliver services that create memorable and unique stays. They guide guests throughout their entire experience, handling operational needs, requests, and offering local area insights. This role requires professionalism, adherence to company standards, and a focus on creating a safe and uplifting work environment. Join the Marriott team to help build on our commitment to exceptional hospitality and a culture of diversity and inclusion.

Job Responsibility:

  • Deliver a wide range of guest services
  • process operational needs
  • address guest requests
  • complete reports
  • share highlights of the local area
  • create a safe workplace
  • follow company policies and procedures
  • maintain confidentiality
  • protect company assets
  • uphold quality standards
  • ensure uniform, appearance, and communication professionalism
  • move and lift objects up to 10 pounds.

Requirements:

  • High school diploma or G.E.D. equivalent
  • no related work experience
  • no supervisory experience
  • no license or certification required.
What we offer:
  • Equal opportunity employer
  • training and development opportunities
  • recognition
  • holistic well-being focus
  • diverse community of co-workers.

Additional Information:

Job Posted:
October 08, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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