Guest Experience Expert, Marriott Bonvoy

Marriott Bonvoy

Location:
South Korea, Seoul

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done.

Job Responsibility:

Giving guests smooth check-in and check-out
Building memorable and unique experiences
Delivering wide range of services guiding guests through entire stay
Processing operational needs
Addressing guest requests
Completing reports
Sharing highlights of local area

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Creating a safe work place
Following company policies and procedures
Maintaining confidentiality
Protecting company assets
Upholding quality standards
Maintaining professional uniform, personal appearance, and communications
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Nice to have:

Passionate about providing guest experience that goes above and beyond
Enjoy being part of a small yet ambitious team
Love learning how to always improve

What we offer:

Equal opportunity employment
Valuing and celebrating unique backgrounds
Access to opportunity
Global team environment
Professional development

Additional Information:

Job Posted:
October 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Guest Experience Expert