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Guest Experience Expert

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Aruba

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their stay, creating memorable and unique experiences. They handle operational needs, address guest requests, complete reports, and share local area highlights. They are expected to maintain professionalism, follow company policies, and uphold the quality standards of The Ritz-Carlton.

Job Responsibility:

  • Giving guests a smooth check-in and check-out
  • addressing guest requests
  • processing operational needs
  • completing reports
  • sharing highlights of the local area
  • following company policies and procedures
  • maintaining confidentiality
  • protecting company assets
  • upholding quality standards
  • ensuring uniform, personal appearance, and communications are professional
  • standing, sitting, or walking for extended times
  • moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance

Requirements:

  • High school diploma or G.E.D. equivalent
  • no related work experience
  • no supervisory experience
  • no license or certification
What we offer:
  • Equal opportunity employer
  • welcoming environment valuing diverse backgrounds
  • access to global team
  • commitment to non-discrimination

Additional Information:

Job Posted:
July 19, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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