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Guest Experience Expert

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Fort Lauderdale

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Guest Experience Expert role focuses on a range of hospitality services to ensure memorable guest experiences. This includes guiding guests through their stay, addressing needs, processing operations, and delivering outstanding service while maintaining company standards.

Job Responsibility:

  • Deliver a wide range of services guiding guests through their entire stay
  • process operational needs and complete reports
  • address guest requests
  • share highlights of the local area
  • create a safe workplace
  • ensure professional uniform, personal appearance, and communications

Requirements:

  • High school diploma or G.E.D. equivalent
  • no related work experience
  • no supervisory experience
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • familiarity with maintaining confidentiality
  • adherence to quality standards and company policies
What we offer:
  • Equal opportunity employer
  • training and development opportunities
  • recognition programs
  • holistic well-being focus

Additional Information:

Job Posted:
September 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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