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Guest Experience Expert

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Orlando

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Our Guest Experience Experts help build memorable guest experiences by delivering a wide range of services throughout the guest's stay. Responsibilities may include check-ins, check-outs, operational tasks, addressing guest requests, and providing local area highlights. Experts are expected to adhere to professionalism, company policies, quality standards, and workplace safety while actively engaging guests and contributing to the guest experience.

Job Responsibility:

  • Deliver a wide range of services that guide guests through their stay
  • process operational needs
  • address guest requests
  • complete reports
  • share highlights of the local area
  • ensure guest transactions feel like part of the experience
  • fulfill other reasonable job duties as requested.

Requirements:

  • High school diploma or G.E.D. equivalent
  • stand, sit, or walk for an extended time
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • create a safe workplace
  • follow company policies and procedures
  • maintain confidentiality
  • protect company assets
  • uphold quality standards
  • ensure uniform, personal appearance, and communications are professional.

Additional Information:

Job Posted:
November 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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