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Guest Experience Experts deliver memorable services to guests, ensuring smooth check-in and check-out processes and addressing guest needs throughout their stays. The role encompasses operational tasks, report completion, and sharing local highlights, while maintaining professional appearance and adhering to company policies.
Job Responsibility:
Deliver a wide range of services that guide guests through their entire stay
process operational needs
address guest requests
complete reports
share highlights of the local area
maintain a professional uniform, appearance, and communications