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Guest Experience Expert

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
China, Tianjin

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Guest Experience Experts are responsible for ensuring a smooth and memorable guest journey at Marriott Hotels, delivering high-quality service and assisting with all aspects of the guest experience. Responsibilities include addressing operational and guest needs, adhering to company policies, and maintaining professional standards.

Job Responsibility:

  • Deliver a memorable and unique guest experience
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Share highlights of the local area
  • Uphold company policies and quality standards

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • Professional uniform and appearance
  • Ability to stand, sit, walk, move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Adherence to company policies and procedures
  • Maintaining confidentiality
  • Protecting company assets
  • Upholding quality standards
What we offer:
  • Equal opportunity employer
  • Career development opportunities
  • Training and recognition programs
  • Holistic well-being focus
  • Diverse and inclusive environment

Additional Information:

Job Posted:
May 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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