Guest Experience Expert, Marriott Bonvoy

Guest Experience Expert

Marriott Bonvoy

Location:
China, Shanghai

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. The Guest Experience Expert makes transactions feel like part of the experience.

Job Responsibility:

Delivering services that guide guests through their stay
Processing operational needs
Addressing guest requests
Completing reports
Sharing highlights of the local area
Upholding company policies and procedures
Protecting company assets
Maintaining quality standards.

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
Ability to stand, sit, or walk for an extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Professional uniform, personal appearance, and communication standards.

What we offer:

Commitment to equal opportunity employment
Inclusive and diverse work environment
Well-being practices for associates.

Additional Information:

Job Posted:
June 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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