Guest Experience Expert, Marriott Bonvoy

Marriott Bonvoy

Location:
United Arab Emirates, Dubai

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay at JW Marriott Marquis Hotel Dubai, a modern luxury 5-star hotel in the heart of Dubai's downtown district. They are empowered to move about their space and do what needs to be done to create memorable and unique experiences for guests.

Job Responsibility:

Giving guests a smooth check-in and check-out
Building memorable and unique experiences
Delivering a wide range of services that guide guests through their entire stay
Processing operational needs
Addressing guest requests
Completing reports
Sharing highlights of the local area

Requirements:

Creating a safe work place
Following company policies and procedures
Maintaining confidentiality
Protecting company assets
Upholding quality standards
Ensuring uniform, personal appearance, and communications are professional
Being on feet and moving around (stand, sit, or walk for an extended time)
Taking hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance)

What we offer:

Accommodation
Meals on duty
Transportation
World class training and development including leadership development
Recognition programs
Discounted accommodation in over 8,000 hotels worldwide
Discounted food & drink in all restaurants and bars
Discounts for friends and family
Unlimited career opportunities internationally and locally
Medical and Life insurance
Amazing support with all required tools

Additional Information:

Job Posted:
November 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Guest Experience Expert