Guest Experience Expert, Marriott Bonvoy

Guest Experience Expert

Marriott Bonvoy

Location:
China, Hefei

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our Guest Experience Experts deliver memorable and unique experiences to guests through various services, ensuring smooth check-in and check-out along with outstanding customer support. They handle operational needs, address guest requests, complete reports, and highlight the local area while maintaining professional conduct and a safe workplace.

Job Responsibility:

Delivering a wide range of services that guide guests through their entire stay
processing operational needs
addressing guest requests
completing reports
sharing highlights of the local area
maintaining a safe workplace
following company policies and procedures
upholding quality standards
ensuring professional uniform, personal appearance, and communications

Requirements:

High school diploma or G.E.D. equivalent
no related work experience
no supervisory experience
no license or certification required

What we offer:

Equal opportunity employer
welcoming all guests
fostering an environment that values unique backgrounds of associates
empowering guests to regain control and enhance their well-being

Additional Information:

Job Posted:
June 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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