Guest Experience Expert, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Newport Beach

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

28.15 USD / Hour

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Job Description:

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Job Responsibility:

Deliver a wide range of services to guide guests through their stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Maintain professional appearance and communications
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

What we offer:

401(k) plan
Earned paid time off and/or sick leave
Stock purchase plan
Discounts at Marriott properties
Commuter benefits
Employee assistance plan
Childcare discounts
Other wellness benefits

Additional Information:

Job Posted:
June 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Guest Experience Expert