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Guest Experience Expert

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Malaysia , Penang

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Our Guest Experience Experts take the initiative to deliver services that guide guests through their stay to create a memorable and unique experience. The role involves handling check-in and check-out, addressing requests, completing reports, and ensuring professional conduct.

Job Responsibility:

  • Providing smooth check-in and check-out
  • delivering a wide range of services to guide guests through their stay
  • addressing guest requests
  • completing reports
  • sharing things about the local area
  • maintaining professional appearance and communication
  • following operational needs

Requirements:

  • High school diploma or G.E.D. equivalent
  • no related work experience
  • no supervisory experience
  • none for license or certification
What we offer:
  • Access to training
  • opportunities for development
  • recognition
  • holistic well-being focus
  • camaraderie with a diverse team

Additional Information:

Job Posted:
June 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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