Guest Experience Expert, Marriott Bonvoy

Guest Experience Expert

Marriott Bonvoy

Location:
China, Xi'an

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done.

Job Responsibility:

Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Create a safe work place
Follow company policies and procedures
Maintain confidentiality
Protect company assets
Uphold quality standards
Maintain professional uniform, personal appearance, and communications

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Additional Information:

Job Posted:
August 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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