Guest Experience Expert

• Give guests a smooth check-in and check-out
• Build an experience that is memorable and unique
• Deliver a wide range of services that guide guests through their entire stay
• Process operational needs
• Address guest requests
• Complete reports
• Share the highlights of the local area
• Make transactions feel like part of the experience
• Create a safe work place
• Follow company policies and procedures
• Maintain confidentiality
• Protect company assets
• Uphold quality standards
• Ensure uniform, personal appearance, and communications are professional
• Stand, sit, or walk for an extended time
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

• High school diploma or G.E.D. equivalent
• No related work experience
• No supervisory experience
• None

Travel Discounts