Guest Experience Expert, Marriott Bonvoy

Guest Experience Expert

Marriott Bonvoy

Location:
China, Xian

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Build memorable guest experiences by guiding them through their stay, addressing needs, and ensuring quality at Renaissance Xian Hotel.

Job Responsibility:

Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Maintain a safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets
Uphold quality standards
Ensure uniform, personal appearance, and communications are professional
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Requirements:

Education: High school diploma or G.E.D. equivalent
Related Work Experience: No related work experience
Supervisory Experience: No supervisory experience
License or Certification: None

What we offer:

Equal opportunity employer
Environment celebrating diversity

Additional Information:

Job Posted:
November 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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