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Guest Experience Expert - Night Audit

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Australia , Sydney

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Pier One Sydney Harbour, the night is your stage. While the city sleeps, you’re the one making sure everything runs like clockwork because unforgettable stays don’t stop when the sun goes down. From late-night check-ins to early-morning farewells, every detail matters in making a seamless experience. As a Guest Experience Expert – Night Audit, you’ll own the overnight rhythm: posting charges, running end-of-day reports, and ensuring every account balances perfectly. You’ll handle check-ins, check-outs, room assignments, and those last-minute requests with confidence and care. Calm under pressure, sharp with details, and always ready with a warm welcome.

Job Responsibility:

  • Set the tone: Be the first and last impression by welcoming late arrivals, handling check-outs, and making every guest feel at home
  • Own the details: Post charges, balance accounts, run night audit reports, and roll the date
  • Keep it smooth: Manage room assignments, handle special requests, and solve problems before they become issues
  • Be the calm: Stay organized, stay sharp, and keep everything running seamlessly

Requirements:

  • A passion for authentic hospitality and locally inspired experiences
  • A sharp eye for detail and a love for design and storytelling
  • A professional look, a positive attitude, and a team-first mindset
  • A desire to go beyond the booking and create signature moments
What we offer:
  • Free delicious duty meals including one free barista coffee a day
  • Numerous Activations and events to connect with your colleagues
  • Free dry cleaning for all your work clothes
  • Exclusive associate discounts on Food & Beverage and Hotel rooms (including all proprieties within Marriott International) for you, your family and friends

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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