Guest Experience Expert - Night Audit

Be the Vibe Behind the View. Join Pier One Sydney Harbour as a Guest Experience Expert - Night Audit working as part of our Front Office team. At Pier One Sydney Harbour, the night is your stage. While the city sleeps, you’re the one making sure everything runs like clockwork because unforgettable stays don’t stop when the sun goes down. From late-night check-ins to early-morning farewells, every detail matters in making a seamless experience. As a Guest Experience Expert – Night Audit, you’ll own the overnight rhythm: posting charges, running end-of-day reports, and ensuring every account balances perfectly. You’ll handle check-ins, check-outs, room assignments, and those last-minute requests with confidence and care. Calm under pressure, sharp with details, and always ready with a warm welcome.