Guest Experience Expert Intern Job at Marriott Bonvoy (Dubai)

Manager, Brand Delivery and Employee Engagement

A new role within the Guest Experience organization, the Manager, Brand Delivery...

Location

United States , Dallas

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Hospitality, or related field
Minimum of 5 years' experience in brand management, guest experience, hospitality or airport operations
Proven success leading brand, service, or employee engagement initiatives across multiple locations
Experience within premium hospitality, travel, or airport environments is highly desirable
Experience in evaluating programs or processes and finding areas of improvement, ideally in guest experience or employee engagement
Strong communication skills, with the ability to clearly convey brand and engagement details across departments and senior leadership
Excellent organizational skills with the ability to work independently, self-motivate, and manage tasks across teams
Strong attention to detail, ensuring that processes are accurate and compliant
Entrepreneurial mindset, able to be proactive and organized while driving projects independently with minimal supervision
Passion for hospitality with a deep commitment to creating exceptional guest and employee experiences

Job Responsibility

Translate brand guidelines into actionable, operational & design standards that enhance the customer journey
Champion the guest experience across every lounge, ensuring brand standards are requirements are met while engaging with in-lounge leaders and front-line team members
Conduct brand and hospitality audits, identifying opportunities for continuous improvement
Collaborate closely with internal and external training experts to identify key areas of focus and assist in developing an actionable, deliverable training strategy
Hold all in-lounge, above lounge, and front-line team members accountable for brand delivery, to include service, design, guest-facing collateral, and food and beverage requirements
Act as a brand ambassador monitoring and analyzing guest feedback, CSAT metrics, and compliance data, driving continuous improvement
Partner with cross-functional teams to align on brand delivery and guest experience goals
Work alongside internal and external stakeholders to identify best practices for communication, brand delivery tools, new team member onboarding, and new and existing delivery programs
Lead brand implementation and training for new lounge openings and refurbishments ensuring seamless integration of all brand standards
Develop and implement employee engagement programs that reinforce brand values, ensure our team members feel heard and cared for, and celebrate service excellence and life events

What we offer

100% employer paid medical, dental, life & LTD insurance for employees
100% match to your 401k deferrals (limited) with 100% vesting at 6 months
Supplemental Insurance including STD, additional Life
Priority Pass Membership
Global Mentoring Program
Wellness Programs
Lifestyle Benefits

Fulltime

New

Leisure Experience Manager

The Leisure Experience Manager is a key position in supporting and driving reven...

Location

United Kingdom , Bognor Regis

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Passionate leader with exceptional knowledge and solid experience of managing a team
Ability to work to deadlines
High-spirited and fun-loving
Multi-tasker with excellent communication skills
Genuine enthusiasm for delivering memorable guest experiences
Keen eye for brand experience and fostering new ideas to reach internal targets
Strongly business minded, with a focus on revenue growth, performance, and achieving commercial targets
Previous demonstrable experienced within the leisure, entertainments, or hospitality industries
Problem-solver who is a committed team player
Able to work on your own initiative when necessary

Job Responsibility

Support and drive revenue and marketing for all leisure and retail leisure areas across resort
Support the Entertainment & Leisure Senior Manager in the overall success and consistent running of the leisure operation and delivery
Oversee the leadership and development of the Leisure Leaders and their teams including Fairground, Spa, Splash and Sports teams
Co-ordinate and support the Leisure Leaders to ensure all elements of our leisure experiences are delivered as directed
Maintain consistency of delivery and experience
Support the leaders in their use of our online rostering system business tool
Consistently evaluate the quality of the delivery of all leisure experiences
Ensure that all activity environments and general leisure areas are maintained effectively and are kept safe, clean, and presentable at all times
Exceed customer expectations by ensuring all leisure activities and events are executed to the highest possible standard
Develop the Fairground Manager, Spa Manager, Splash Manager and Sports Manager, empowering them to lead their teams effectively

Fulltime

New

Concierge

Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury,...

Location

Saudi Arabia , Umluj

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Minimum 2–3 years of experience in a luxury hotel concierge or guest relations role (5-star or ultra-luxury preferred)
Les Clefs d’Or certification or eligibility is highly desirable
Exceptional knowledge of the local destination, luxury lifestyle offerings, and high-end clientele expectations
Proven ability to anticipate guest needs and deliver bespoke experiences
Outstanding interpersonal and communication skills
Strong problem-solving ability with a calm and gracious demeanor under pressure
High level of cultural awareness and emotional intelligence
Excellent organizational skills and attention to detail
Proficiency in hotel systems and Microsoft Office
Fluency in English required

Job Responsibility

Provide warm, anticipatory, and personalized service to all guests in accordance with Raffles legendary service philosophy
Act as a trusted advisor to guests by offering expert recommendations for dining, entertainment, cultural experiences, transportation, and exclusive local attractions
Handle all guest requests efficiently, creatively, and discreetly, ensuring prompt follow-up and flawless execution
Maintain detailed knowledge of guest preferences, special occasions, and cultural sensitivities to personalize every interaction
Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences
Build and maintain strong relationships with external partners, luxury vendors, and service providers to secure preferred access and exclusive experiences for guests
Manage reservations, ticketing, transportation arrangements, and special requests with precision and attention to detail
Maintain accurate records of guest interactions and preferences in the property management system
Uphold Raffles grooming, etiquette, and presentation standards at all times
Demonstrate impeccable manners, refined communication skills, and cultural awareness befitting a luxury heritage brand

Fulltime

Sales Rep

Join TUI as a Sales Rep where you'll combine your love for travel with work, eng...

Location

Türkiye; Tunisia

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Highly motivated, target driven & sales focused
A friendly and empathetic individual who naturally connects with people - confident communicating and selling to international guests
Digital know-how, willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services
Flexibility and adaptability in a fast-paced environment are key, as well as the ability to work well both independently and as part of a diverse team
Fully conversational in Polish – additional languages will be helpful
A valid manual driver's license and a minimum age of 21 are required.

Job Responsibility

Drive Revenue & Margin through 1:1 sales, welcome meetings & personalised recommendations on TUI Experiences
Help maximise sales opportunities by uncovering guests needs and matching them with TUI’s Experiences, using your expert destination and product knowledge
Responsible for meeting your sales objectives and tracking your performance using our Digital tools & platforms
Support our guests by answering questions, helping them use our App and website for experiences booking and service-related needs.

What we offer

Seasonal or permanent contracts available with optional winter work opportunities
Private Health Insurance with Allianz or Sanitas included
Accommodation with your own private bedroom and bills included
Work permits, background and/or medical checks arranged and included
Return flights, company iPad and uniform included
Comprehensive onsite start of season training with accommodation and pay included
Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career
Competitive salary package + extra commission with no upper limit
Opportunity to participate in local charity and sustainability initiatives like the TUI Care Foundation.

Fulltime

Sales Rep

Are you ready to embark on an exciting journey in the world of travel and touris...

Location

Turkey; Tunisia

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Highly motivated, target driven & sales focused
A friendly and empathetic individual who naturally connects with people - confident communicating and selling to international guests
Digital know-how, willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services
Flexibility and adaptability in a fast-paced environment are key, as well as the ability to work well both independently and as part of a diverse team
Fully conversational in Polish or Czech – additional languages will be helpful
A valid manual driver's license and a minimum age of 21 are required

Job Responsibility

Drive Revenue & Margin through 1:1 sales, welcome meetings & personalised recommendations on TUI Experiences
Help maximise sales opportunities by uncovering guests needs and matching them with TUI’s Experiences, using your expert destination and product knowledge
Responsible for meeting your sales objectives and tracking your performance using our Digital tools & platforms
Support our guests by answering questions, helping them use our App and website for experiences booking and service-related needs

What we offer

Seasonal or permanent contracts available with optional winter work opportunities
Private Health Insurance with Allianz or Sanitas included
Accommodation with your own private bedroom and bills included
Work permits, background and/or medical checks arranged and included
Return flights, company iPad and uniform included
Comprehensive onsite start of season training with accommodation and pay included
Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career
Competitive salary package + extra commission with no upper limit
Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation

Fulltime

Sr. Internal Auditor

A leading publicly traded company is seeking a highly motivated and detail-orien...

Location

United States , Lewisville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting or a related field
CPA or other relevant detail oriented certification preferred
Minimum of 8 years of progressively responsible experience
Public accounting (Big Four) and/or internal audit experience is a strong plus
Hands-on experience with internal controls, SOX 404 compliance, and audit management systems
Familiarity with Tableau or similar data analytics tools is a plus
Strong technical accounting and analytical skills
Excellent verbal and written communication skills, paired with diligence and attention to detail
Proven ability to coordinate and negotiate with cross-functional teams at all levels, from staff to executive leadership
Solid understanding of SEC regulations and internal accounting control procedures

Job Responsibility

Execute and support SOX procedures to ensure compliance across multiple locations, entities, and business units
Assist in the oversight of SOX methodology, reporting, and overall compliance efforts, with a focus on SOX 404
Participate in the annual scoping and scheduling of SOX compliance activities to ensure timely execution
Serve as a primary point of contact for external auditors regarding audit-related inquiries and feedback
Collaborate with the Internal Audit team, including participation in guest auditor activities and workpaper preparation
Perform remediation testing of control deficiencies and support the resolution process
Assist in managing the audit management system and support various audit committee or controller-level meetings and initiatives
Act as a subject matter expert for accounting and financial reporting processes
Build and maintain strong working relationships with Finance, Accounting, and Operations teams
Contribute to special projects focused on process improvements and value creation within the organization

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Senior Digital Consumer Experience & E-Commerce Specialist

The Senior Specialist, Digital Consumer Experience & E-Commerce (DCXE) is respon...

Location

United States , Universal City

Salary:

42.00 - 46.00 USD / Hour

Software Resources

Expiration Date

Until further notice

Requirements

3+ years of experience in digital marketing, eCommerce, or related fields, with proven ability to manage complex projects from strategy through execution across web and app platforms
Strong project management, prioritization, and organizational skills with high attention to detail—especially in fast-paced, deadline-driven environments
Excellent problem-solving and stakeholder management skills
able to anticipate risks, identify solutions, and drive execution independently
Exceptional written and verbal communication skills
able to explain technical concepts to marketing partners and present insights or recommendations clearly
Demonstrated ability to manage multiple workstreams simultaneously and follow through on open issues
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
advanced Excel and PowerPoint experience is a plus
Strong interpersonal skills and ability to build collaborative, productive relationships across functions

Job Responsibility

Lead the development of digital strategy and tactical execution plans for destination and campaign initiatives across websites, mobile apps, and online stores
Serve as the primary strategic partner for assigned programs, ensuring business goals are reflected in digital approaches across all consumer touchpoints
Create Strategic Input Documents for campaigns and destination programs, including journey maps, SEO requirements, personalization strategies, and tactical page planning
Participate in and, where appropriate, lead cross-functional forums (e.g., program briefings, brainstorms, introspectives) to align on guest-first experience enhancements
Partner with Content, Analytics, and Marketing to translate strategic priorities into actionable digital deliverables and cross-platform implementations
Review campaign and experience performance across web and app platforms
interpret analytics to produce actionable insights and influence optimizations
Conduct competitive and cross-industry benchmarking to inform innovation and maintain Universal’s leadership in digital guest experience
Define and prioritize testing strategies (including A/B, personalization, and usability tests) aligned to key campaign and destination objectives
Partner with digital production scrum teams and DCXE Programs to define and communicate requirements for enhancements page type templates, components and other digital tools

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Fulltime

TUI Sales & Excursion Rep

As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgett...

Location

Greece , Heraklion

Salary:

Not provided

TUI Group

Expiration Date

Until further notice

Requirements

A true people person who loves sharing positivity and connecting with international guests
Enthusiastic about culture, travel, and sustainability, with a passion for showing guests the best of our destinations
Willing to learn the digital tools and product knowledge required to provide outstanding service
Flexible, adaptable, and collaborative - thriving both independently and as part of a diverse team
Fully conversational in Polish or Czech plus English
Driving license is mandatory

Job Responsibility

Become the local expert, passionately showcasing the best of our destinations, including culture, history, and sustainability
Guide guests in discovering and booking excursions and TUI Experiences that perfectly match their holiday needs
Escort excursions in our destinations, providing engaging commentary, support, and service along the way
Support our guests by answering questions, helping them use the TUI App and website, ensuring a smooth booking journey, from the moment they step foot at the airport
Monitor your success through sales achievements and guest feedback, celebrating the positive impact you create
Promote sustainability and encourage guests to make a positive impact while travelling

What we offer

Competitive salary
Average earned monthly commission of 2.000 EUR on top
2 paid annual leave days per month
A company iPad & uniform
Paid for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to your unique skills and expertise

Fulltime

Guest Experience Expert Intern

Marriott Bonvoy

Location:
United Arab Emirates , Dubai

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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