Guest Experience Expert

Guest Experience Expert - Front Desk

Marriott Bonvoy

Location:
Saudi Arabia , Riyadh

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Job Responsibility:

Deliver a smooth check-in and check-out
Build and experience that is memorable and unique
Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area
Ensure transactions feel like part of the experience
Deliver the Gold Standards of The Ritz-Carlton graciously and thoughtfully every day
Exemplify the Employee Promise, Credo and Service Values

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to create a safe workplace
Ability to follow company policies and procedures
Ability to maintain confidentiality
Ability to protect company assets
Ability to uphold quality standards
Professional uniform, personal appearance, and communications
Physical ability to be on feet and moving around (stand, sit, or walk for an extended time)
Physical ability for hands-on work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance)

What we offer:

Chance to be proud of the work you do and who you work with
Opportunity to do your best work
Opportunity to begin your purpose
Belong to an amazing global team
Opportunity to become the best version of you

Additional Information:

Job Posted:
January 15, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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