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We’re looking for enthusiastic and engaging individuals to join our team for the 2026 racing season at Chester Racecourse. As one of the friendly faces of the racecourse, you’ll play a key role in creating a welcoming, informative, and vibrant atmosphere for our guests. Through proactive interaction, strong local knowledge, and outstanding guest support, you’ll help enhance every aspect of the race day experience.
Job Responsibility:
Providing a first-class, friendly welcome to guests across the racecourse
Acting as a knowledgeable point of contact for directions, venue information, and general enquiries
Creating a positive arrival and departure experience to leave a lasting impression
Proactively identifying and supporting guests who may require additional assistance
Representing the racecourse brand with a professional, approachable, and positive presence
Managing and hosting guest engagement activations across the site, including interactive games, giveaways, photo opportunities, and pop-up experiences
Requirements:
Experience in drama, theatre, entertainment, or performance-based roles is desirable
A confident, enthusiastic, and guest-focused attitude
Strong communication skills with an approachable manner
Ability to think on your feet and use initiative
Comfortable working outdoors for extended periods
Previous guest-facing experience is an advantage
This role requires you to be over the age of 18
Nice to have:
Experience in drama, theatre, entertainment, or performance-based roles
Previous guest-facing experience
What we offer:
Get paid weekly – every Friday without fail
Recognition and reward schemes to celebrate your hard work
Earn while having fun and working with friends
Be part of prestigious events and iconic venues
Enjoy total flexibility with shifts managed easily through our app