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Guest Experience Creator

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Chester Race Company

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Location:
United Kingdom , Chester

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Contract Type:
Not provided

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Salary:

14.03 - 14.60 GBP / Hour

Job Description:

We’re looking for enthusiastic and engaging individuals to join our team for the 2026 racing season at Chester Racecourse. As one of the friendly faces of the racecourse, you’ll play a key role in creating a welcoming, informative, and vibrant atmosphere for our guests. Through proactive interaction, strong local knowledge, and outstanding guest support, you’ll help enhance every aspect of the race day experience.

Job Responsibility:

  • Providing a first-class, friendly welcome to guests across the racecourse
  • Acting as a knowledgeable point of contact for directions, venue information, and general enquiries
  • Creating a positive arrival and departure experience to leave a lasting impression
  • Proactively identifying and supporting guests who may require additional assistance
  • Representing the racecourse brand with a professional, approachable, and positive presence
  • Managing and hosting guest engagement activations across the site, including interactive games, giveaways, photo opportunities, and pop-up experiences

Requirements:

  • Experience in drama, theatre, entertainment, or performance-based roles is desirable
  • A confident, enthusiastic, and guest-focused attitude
  • Strong communication skills with an approachable manner
  • Ability to think on your feet and use initiative
  • Comfortable working outdoors for extended periods
  • Previous guest-facing experience is an advantage
  • This role requires you to be over the age of 18

Nice to have:

  • Experience in drama, theatre, entertainment, or performance-based roles
  • Previous guest-facing experience
What we offer:
  • Get paid weekly – every Friday without fail
  • Recognition and reward schemes to celebrate your hard work
  • Earn while having fun and working with friends
  • Be part of prestigious events and iconic venues
  • Enjoy total flexibility with shifts managed easily through our app

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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