Guest Experience Coordinator Job at Four Seasons (Riyadh)

Guest Experience Coordinator

The Guest Experience Coordinator is responsible for creating unforgettable guest...

Location

United States , Eau Claire

Salary:

17.00 USD / Hour

Metropolis Resort

Expiration Date

Until further notice

Requirements

Passion for creating fun and engaging experiences for guests of all ages
Previous experience in event planning, hospitality, entertainment, or guest services preferred
Strong organizational skills and ability to multitask in a fast-paced environment
Outgoing, energetic personality with a guest-first mindset
Comfortable performing in a mascot costume or coordinating performances
Ability to work flexible hours, including evenings, weekends, and holidays

Job Responsibility

Coordinate and schedule Splasharoo appearances throughout the resort, ensuring engaging and fun guest interactions
Perform as Splasharoo or manage trained performers, ensuring energy and enthusiasm during all appearances
Maintain and care for the mascot costume, ensuring cleanliness and repairs as needed
Oversee daily guest activities, including arts & crafts, face painting, movie nights, popcorn service, and more
Ensure activities are set up properly, staffed appropriately, and running smoothly
Assist in planning, organizing, and executing holiday events, themed weekends, and special celebrations (e.g., New Year’s Eve, Easter, St. Patrick’s Day)
Collaborate with other departments to enhance the guest experience through creative programming
Proactively engage with guests to ensure they are having a fun and memorable experience
Gather feedback to improve activity offerings and enhance overall guest satisfaction
Work closely with marketing to promote activities and events on social media and resort communications

What we offer

Competitive Pay
Fun and dynamic work environment
Opportunities for creativity and leadership in guest engagement
Discounts on resort amenities

Guest Experience Specialist

Villatel is hiring individuals passionate about hospitality and providing except...

Location

United States , Orlando

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate or bachelor’s degree in hospitality management, business administration, or related field preferred
A genuine passion for hospitality and a dedication to exceeding guest expectations
Previous experience in a customer service or hospitality role
Excellent verbal and written communication skills
Strong problem-solving skills
Ability to work collaboratively with colleagues and departments
Meticulous attention to detail
Willingness to work variable hours, including evenings, weekends, and holidays

Job Responsibility

Assist with check-in and check-out procedures and provide information about resort amenities and services
Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation
Address guest inquiries, requests, and concerns promptly and courteously
Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience
Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation
Solicit feedback from guests regarding their stay and relay information to management
Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining records of guest interactions

What we offer

Villatel health & welfare benefits
optional ancillary benefits
Team Member Discount Program
Referral Program
strong company culture

Fulltime

Guest Experience Specialist

Villatel, a hospitality company, is in search of a Guest Services Specialist. In...

Location

United States , Melbourne

Salary:

18.00 - 19.00 USD / Hour

Villatel

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate or bachelor’s degree in hospitality management, business administration, or related field preferred
A genuine passion for hospitality and a dedication to exceeding guest expectations through personalized service and attention to detail
Previous experience in a customer service or hospitality role, with a passion for providing exceptional service and creating memorable guest experiences
Excellent verbal and written communication skills, with the ability to interact professionally and effectively with guests, colleagues, and management
Strong problem-solving skills and the ability to think quickly to address guest inquiries or resolve issues in a timely and satisfactory manner
Ability to work collaboratively with colleagues and departments to achieve common goals and ensure guest satisfaction
Meticulous attention to detail coupled with the resourcefulness to ensure accuracy in guest service requests and resolutions
Willingness to work variable hours, including evenings, weekends, and holidays, to accommodate the needs of guests and the operational requirements of the resort properties

Job Responsibility

Provide information about resort amenities and services
Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation as requested
Address guest inquiries, requests, and concerns promptly and courteously, either in person, via phone, or through electronic communication channels
Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience
Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation to meet service demands effectively and efficiently
Solicit feedback from guests regarding their stay, actively listen to their concerns or suggestions, and relay relevant information to management and appropriate departments for action
Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining accurate records of guest interactions and service requests
Coordinate with the Director of HR to ensure relevant educational materials are posted and available to the team

Fulltime

Tenant Experience Coordinator

Your mission is to execute a luxury hospitality program at an inspiring, Class A...

Location

United States , San Francisco

Salary:

100000.00 USD / Year

lulafit

Expiration Date

Until further notice

Requirements

2+ years of experience in event coordination, community engagement, and/or hospitality
Experience in a luxury hotel, co-working company, or corporate meeting and event planning
Experience in high-touch roles in forward-thinking, customer-centric environments such as Industrious, Marriott, or The Ritz-Carlton
Tech-savvy
Ability to manage two email inboxes daily (Outlook and GSuite)
Ability to operate property apps, survey platforms, marketing template platforms, invoicing systems, and more
Stay current with trends and have a finger on the pulse of the local luxury community and hospitality market
Obsessively customer-centric + a servant leader
A resourceful entrepreneur energized by making your mark
A hyper-organized ball juggler

Job Responsibility

Execute a luxury hospitality program at an inspiring, Class A office building downtown, specifically on the building's signature amenity floor
Provide concierge-level service to tenants
Partner with Tenant Experience Director on initiatives and community events
Create a five-star, service-rich environment
Achieve a 90% satisfaction rate from tenant feedback surveys
Learn and anticipate tenant needs and preferences
Maintain pristine common areas
Complete all operational checklists
Achieve a 100% passing rate of weekly walk-through evaluations
Oversee daily operations, cleanliness, and the TopBrewer system's readiness for the coffee program

What we offer

FREE employee-only medical coverage under one of our plans
FREE short-term disability
FREE life insurance coverage
4% employer match with our 401(k)
Up to $4k annual bonus for top performance

Fulltime

Guest Experience Expert

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are de...

Location

Australia , Perth

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
I’m Alert Food Safety Certification (from City of Perth)
Experience working in customer service role preferable
Passion for customer service
Unrestricted working rights for Australia

Job Responsibility

Provide guests with a warm and sincere greeting, engaging them in conversation regarding their stay, property services, and area attractions/offerings
Process all guest check-ins by confirming reservations, and issuing and activating room keys
Coordinate with Housekeeping to track readiness of rooms for check-in
Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay
Process all payment types such as room charges, cash, checks, debit, or credit
Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines
Answer, record, and process all guest calls, requests, questions, or concerns
Contact appropriate individual or department as necessary to resolve guest call, request, or problem
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers

What we offer

Beautiful location on the Elizabeth Quay waterfront
5 minutes walk from Elizabeth Quay station and close to public transport
Free Employee Duty Meals
Free breakfast cereal, coffee and tea throughout the day
Discounts on hotel rooms and food and beverage with Marriott Internationally
Discounts on retail venues around the location
Paid Birthday Leave
Sabbatical Leave
Paid Parental Leave
Recognition and wellbeing programs

Fulltime

Workplace Experience Coordinator

As a Workplace Experience Coordinator, you'll be responsible for delivering a wo...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

February 02, 2026

Requirements

High School Diploma or GED with up to 2 years of job-related experience
Ability to follow basic work routines and standards in the application of work
Communication skills to exchange straightforward information
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mindset

Job Responsibility

First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols
Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups
Arrange and confirm recreational, dining, and business activities on behalf of the requestor
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner
Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies
Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building
Coordinate with vendors who supply services or goods to the workplace
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager
Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion

What we offer

Onsite role
Opportunity to gain valuable experience in the organization
Coverage role
Global opportunities for professional growth and development

Guest Relations Coordinator

Guest Relations Coordinator position at The Ritz-Carlton Cleveland, responsible ...

Location

United States , Cleveland

Salary:

19.67 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required

Job Responsibility

Assist members and guests with pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out
Conduct pre-calls to arriving members
Make pre-arrival arrangements, grocery orders, amenity orders
Handle Front Office duties including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists
Respond to requests for visitor information, special arrangements, activities or services
Gather, summarize, and provide information about the property and surrounding area amenities
Answer, record, and process all calls, messages, requests, questions, or concerns
Perform Lobby Ambassador tasks
Review shift logs/daily memo books and document pertinent information

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
Chance to be proud of the work you do
Global team belonging
Professional development

Fulltime

Guest Relations Coordinator

Guest Relations Coordinator position at The Ritz-Carlton St. Thomas focused on d...

Location

United States , St. Thomas

Salary:

23.51 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Excellent written and communication skills in English
Ability to stand, sit, or walk for an extended period of time or for an entire work shift
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
Contact appropriate individual or department to resolve guest call, request, or problem
Follow up with guests to ensure their requests or problems have been met to their satisfaction
Receive, record, and relay messages accurately, completely, and legibly
Respond to special requests from guests with unique needs
Communicate VIP arrivals to designated personnel for escort and delivery of amenities
Follow all company policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information

What we offer

Equal opportunity employment
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
Chance to be proud of the work you do
Global team belonging
Professional development opportunities

Fulltime

Guest Experience Coordinator

Four Seasons

Location:
Saudi Arabia , Riyadh

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

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Job Description:

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Requirements:

Additional Information:

Job Posted:January 22, 2026

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Location:
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Category:
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Contract Type:
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Job Posted:
January 22, 2026