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Guest Experience Agent

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Four Seasons

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Location:
Greece , Mykonos

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This is a fantastic chance to be part of a world-class team at one of the most anticipated new openings in the region. You will be at the heart of creating seamless and personalized experiences for our guests.

Job Responsibility:

  • Maintain complete knowledge of all hotel features, services, and room details
  • Assist with hotel and room orientation in line with Four Seasons and Leading Quality Assurance standards
  • Perform Front Office duties across shifts
  • Handle guest queries
  • Promote hotel products and services with confidence and warmth
  • Engage with guests through various communication channels, in person, by phone, email, and via Four Seasons Chat
  • Take a proactive role in driving guest-centric initiatives, including the recognition of VIP guests and the thoughtful placement of special occasion amenities
  • Review daily arrivals
  • Assist with courtesy calls
  • Prepare welcome letters
  • Conduct detailed inspections of VIP rooms
  • Personally greet VIP guests
  • Perform in-room check-ins and check-outs
  • Offer a gracious farewell upon departure

Requirements:

  • A High School Diploma or Bachelor’s Degree
  • Fluency in English
  • proficiency in Greek is an advantage
  • Previous experience in a similar role
  • Strong knowledge of Front Office systems and processes
  • All Applicants must possess the legal right to work in Greece
What we offer:
  • Competitive salary and comprehensive benefits package
  • Complimentary employee meals, bus transportation, uniform & laundry services
  • Ticket Restaurant monthly allowance
  • Complimentary nights at Four Seasons Hotels & Resorts globally
  • Employee recognition programs
  • Opportunities for global travel through task forces and transfers
  • Access to Four Seasons global training & development programs

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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