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Guest Excellence Intern - Operations

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GuestReady

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Location:
United Arab Emirates , Dubai

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

GuestReady is looking for a proactive and detail-oriented Guest Excellence Intern - Operations to support our daily vacation rental operations. This role is hands-on and ideal for someone who wants real exposure to short-term rental operations, guest experience, and back-office coordination. You’ll work closely with the operations and support teams to ensure properties are guest-ready, schedules are on track, and communication flows smoothly.

Job Responsibility:

  • Manage the shared operations mailbox and ticketing system, ensuring requests are tracked, prioritized, and resolved on time
  • Support daily operations by assigning missions to housekeeping, maintenance, and field teams
  • Apply for work permits and coordinate access approvals when required
  • Monitor and update the Check-In Dashboard, ensuring all next-day check-ins are fully prepared and accounted for
  • Assist the support team with guest communications when needed (check-in queries, basic issues, follow-ups)
  • Flag operational issues, delays, or risks early to ensure smooth guest arrivals
  • Maintain accurate records and operational trackers
  • Provide general operational support to the team as required

Requirements:

  • Currently enrolled in or recently graduated from a relevant program (Hospitality, Business, Operations, or similar)
  • Strong organizational skills and attention to detail
  • Comfortable handling multiple tasks in a fast-paced environment
  • Good written and verbal communication skills
  • Basic proficiency in email, dashboards, and task management tools
  • Willingness to learn and take ownership of operational tasks
What we offer:
  • Join a fast-growing company in the booming travel industry
  • Work in a dynamic, multicultural team
  • Opportunities for learning and career development
  • Hands-on experience with guest management systems and operational workflows

Additional Information:

Job Posted:
January 20, 2026

Work Type:
Hybrid work
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