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GuestReady Logo GuestReady · Hospitality and Tourism

Guest Excellence Intern - Operations

United Arab Emirates, Dubai · Job Posted June 15, 2026
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Job Description

GuestReady is a leading short-term rental and hospitality services management company, operating in the UK, France, Portugal, Spain, and the UAE. Since our founding in 2016, we’ve aimed to revolutionize the short-term rental industry through innovative technology and a dedication to exceptional hospitality. GuestReady is looking for a proactive and detail-oriented Guest Excellence Intern - Operations to support our daily vacation rental operations. This role is hands-on and ideal for someone who wants real exposure to short-term rental operations, guest experience, and back-office coordination. You’ll work closely with the operations and support teams to ensure properties are guest-ready, schedules are on track, and communication flows smoothly.

Job Responsibility

  • Manage the shared operations mailbox and ticketing system, ensuring requests are tracked, prioritized, and resolved on time
  • Support daily operations by assigning missions to housekeeping, maintenance, and field teams
  • Apply for work permits and coordinate access approvals when required
  • Monitor and update the Check-In Dashboard, ensuring all next-day check-ins are fully prepared and accounted for
  • Assist the support team with guest communications when needed (check-in queries, basic issues, follow-ups)
  • Flag operational issues, delays, or risks early to ensure smooth guest arrivals
  • Maintain accurate records and operational trackers
  • Provide general operational support to the team as required

Requirements

  • Currently enrolled in or recently graduated from a relevant program (Hospitality, Business, Operations, or similar)
  • Strong organizational skills and attention to detail
  • Comfortable handling multiple tasks in a fast-paced environment
  • Good written and verbal communication skills
  • Basic proficiency in email, dashboards, and task management tools
  • Willingness to learn and take ownership of operational tasks

What we offer

  • Join a fast-growing company in the booming travel industry
  • Work in a dynamic, multicultural team
  • Opportunities for learning and career development
  • Hands-on experience with guest management systems and operational workflows
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