Guest Event Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
Aruba

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Ensure staff is working together as a team, meeting guest needs, and managing banquet operations; Responsible for supervising and coaching staff; Enforce quality standards and safety procedures; Handle guest requirements such as room setups, cleanliness, and assist in banquet arrangements; Uphold high levels of professionalism and follow St. Regis standards

Job Responsibility:

Ensure staff is working together as a team
Communicate with guests, other employees, or departments to ensure guest needs are met
Respond to and try to fulfill any special banquet event arrangements
Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
Develop and maintain positive working relationships with others
Support team to reach common goals
Follow all company and safety and security policies and procedures
Welcome and acknowledge all guests according to company standards
Ensure adherence to quality expectations and standards
Perform other reasonable job duties as requested

Requirements:

Ensure staff is working together as a team
Inspect grooming and attire of staff and rectify any deficiencies
Communicate with guests, other employees, or departments to ensure guest needs are met
Respond to and try to fulfill any special banquet event arrangements
Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems
Document pertinent information in appropriate department logbook
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Develop and maintain positive working relationships with others
Support team to reach common goals
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Ensure adherence to quality expectations and standards
Read and visually verify information in a variety of formats (e.g., small print)
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Additional Information:

Job Posted:
October 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Guest Event Supervisor