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Guest Environment Floor Care Expert

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Aruba

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

Job Responsibility:

  • Shampoo and maintain all carpets and upholstery
  • Complete assigned projects thoroughly and in time allotted
  • Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs
  • Identify and report preventative or other maintenance issues in public areas or guest rooms
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Perform other reasonable job duties as requested by Supervisors
  • Ensure the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day
  • Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values

Requirements:

  • No high school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None license or certification
  • Excellent guest service skills
  • Availability to work a flexible schedule
  • Ability to shampoo and maintain all carpets and upholstery
  • Ability to complete assigned projects thoroughly and in time allotted
  • Ability to select appropriate cleaning chemicals and necessary personal protective equipment
  • Ability to identify and report preventative or other maintenance issues
  • Ability to follow all company and safety and security policies and procedures
  • Ability to ensure uniform and personal appearance are clean and professional
  • Ability to maintain confidentiality of proprietary information
  • Ability to welcome and acknowledge all guests according to company standards
  • Ability to anticipate and address guests' service needs
  • Ability to assist individuals with disabilities
  • Ability to thank guests with genuine appreciation
  • Ability to speak with others using clear and professional language
  • Ability to develop and maintain positive working relationships with others
  • Ability to listen and respond appropriately to the concerns of other employees
  • Ability to ensure adherence to quality expectations and standards
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Ability to stand, sit, or walk for an extended period of time or for an entire work shift
  • Ability to perform other reasonable job duties as requested by Supervisors
What we offer:
  • Chance to be proud of the work you do and who you work with
  • Opportunity to do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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