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Guest Environment Expert

United States, Miami Beach · Job Posted April 23, 2026
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Job Description

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

Job Responsibility

  • Giving guests a clean room and a freshly made bed
  • Building an experience that is memorable and unique
  • Maintaining the appearance and cleanliness of the whole hotel
  • Delivering guest requests
  • Stocking carts
  • Cleaning rooms and public spaces

Requirements

  • Ensure a safe work place
  • Follow company policies and procedures
  • Maintain confidentiality
  • Uphold quality standards
  • Ensure uniform, personal appearance, and communications are professional
  • Stand, sit, or walk for an extended time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

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