Guest Environment Expert, Marriott Bonvoy

Marriott Bonvoy

Location:
Cayman Islands, Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Housekeeper is responsible for the uncompromising levels of cleanliness found in all areas of the hotel, ensuring our guests experience a warm, relaxed yet refined ambience during their stay. At The Ritz-Carlton, Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day.

Job Responsibility:

Respond promptly to requests from guests and other departments
Fill cart with supplies and transport cart to assigned area
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Make beds, fold terry and clean bathrooms
Remove trash, dirty linen, and room service items
Check that all appliances are present in the room and in working order
Straighten desk items, furniture, and appliances
Dust, polish, and remove marks from walls and furnishings
Vacuum carpets and perform floor care duties

Requirements:

Previous experience in Housekeeping (At least 1 year of related work experience in luxury Hotels, Residences and/or Condos is required)
Customer Service & detailed Oriented
Able to multi-task in a fast phase environment
Good communication and listening skills
Dependable and flexible for any last minute request
Must provide high standards of cleanliness at all times
Ability to lift 35 pounds without assistance and move, pull and/or push above 50 pounds with assistance of others and/or equipment
Able to work in any shifts including weekends and holidays
Excellent communication skills and understanding the importance of engaging with guests, residents, and owners

What we offer:

Equal opportunity employment
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
Learning and exemplifying Gold Standards
Chance to be proud of the work you do

Additional Information:

Job Posted:
November 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Guest Environment Expert