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The Guest Environment Expert - Laundry is responsible for the efficient cleaning, processing, folding and distribution of linens, towels, uniforms, and other laundry items. This role ensures that all textiles meet the facility's cleanliness and quality standards. The Guest Environment Expert maintains equipment, upholds safety guidelines, and supports smooth daily operations within the laundry department. Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
Job Responsibility:
Efficient cleaning, processing, folding and distribution of linens, towels, uniforms, and other laundry items
Ensure all textiles meet the facility's cleanliness and quality standards
Maintain equipment
Uphold safety guidelines
Support smooth daily operations within the laundry department
Maintain the appearance and cleanliness of the whole hotel
Deliver guest requests
Stock carts
Clean rooms and public spaces
Ensure a safe workplace
Follow company policies and procedures
Maintain confidentiality
Uphold quality standards
Ensure uniform, personal appearance, and communications are professional
Requirements:
Previous experience in laundry operations, housekeeping, or a similar role preferred
Experience operating commercial washers, dryers, and finishing equipment is an asset
Knowledge of stain removal techniques and fabric care is beneficial
Ability to work in a fast-paced environment with high-volume laundry output
Able to perform physical tasks
Demonstrates reliability, punctuality, and strong attention to detail
Must be able to work AM/PM shifts, weekends and holidays