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Guest Environment Expert Houseperson

United States, Detroit Warren · Job Posted February 14, 2026
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Job Description

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

Job Responsibility

  • Delivering guest requests
  • Stocking carts
  • Cleaning rooms and public spaces
  • Maintaining the appearance and cleanliness of the whole hotel
  • Building an experience that is memorable and unique

Requirements

  • Skilled in a wide range of housekeeping functions
  • Responsibility for maintaining the appearance and cleanliness of the whole hotel
  • Ensuring a safe work place
  • Following company policies and procedures
  • Maintaining confidentiality
  • Upholding quality standards
  • Ensuring uniform, personal appearance, and communications are professional
  • Ability to be on feet and moving around (stand, sit, or walk for an extended time)
  • Taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance)

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