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Guest Engagement Attendant

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Aramark

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Location:
United States , Yosemite National Park

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

20.05 USD / Hour
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Job Description:

The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.

Job Responsibility:

  • Greet and provide customer service to guests while anticipating their needs
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
  • Book reservations, rentals, and coordinate registration
  • Operate a register and/or software system to complete cash and credit card transactions
  • Answers phone calls and emails and delivers messages as needed
  • Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
  • Coordinate resolution of guest concerns
  • Communicates closely with all departments to ensure a seamless guest experience

Requirements:

  • Previous guest services experience required
  • Previous cash handling experience preferred
  • Demonstrates excellent customer service skills
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrate organizational skills, accuracy, and attention to detail
What we offer:
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage

Additional Information:

Job Posted:
April 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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