Guest Arrival Expert, Marriott Bonvoy

Guest Arrival Expert

Marriott Bonvoy

Location:
Germany, Berlin

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a Guest Arrival Expert at Berlin Marriott Hotel, you will be responsible for making guests' experiences memorable and unique. You will guide guests through their arrival and departure, address their needs, and perform operational tasks. Professionalism, adherence to policies, and maintaining quality standards are key to this role.

Job Responsibility:

guide guests through their arrival and departure experiences
process operational needs
address guest requests
complete reports
share highlights of the local area

Requirements:

German language skills are mandatory
ability to stand, sit, or walk for an extended time
ability to lift and carry objects weighing up to 50 pounds without assistance and over 75 pounds with assistance
professionalism in appearance and communication
adherence to company policies
ability to maintain confidentiality
following quality standards

Nice to have:

knowledge of the local area
ability to process operational needs
ability to address guest requests
ability to complete reports

What we offer:

environment valuing diversity
equal opportunity employer
access to training and development
recognition programs
luxury work experience
focus on holistic well-being

Additional Information:

Job Posted:
November 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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