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This Key Front Line Associate position is tasked with assisting our guests efficiently, courteously and professionally in all Concierge services including luggage handling, local area attraction & assistance, valet parking and any reasonable guest request. Maintaining Marriott’s high standard of hospitality at all times by providing professional and personalised service that exceeds expectations; by innovative use of technology and classic hospitality skill sets to provide on the high quality and memorable guest experiences at London Marriott Grosvenor Square.
Job Responsibility:
Assisting guests efficiently, courteously and professionally in all Concierge services
Luggage handling
Providing local area attraction & assistance
Valet parking
Handling any reasonable guest request
Maintaining Marriott’s high standard of hospitality
Providing professional and personalised service that exceeds expectations
Using technology and classic hospitality skill sets to provide high quality and memorable guest experiences
Requirements:
Eligible to work in the UK (Irish citizenship, indefinite leave to enter/remain, or EU citizens living in the UK by 31 December 2020)
What we offer:
Competitive salary package
28 days holiday including bank holidays increasing to a maximum of 35 days
Attractive bonus plan
Accommodation Service Charge upon successful completion of probation
Season ticket loans
Discounted room rates for you & friends and family
Recommend a friend scheme
Complimentary dry cleaning
Pension scheme
Life assurance
Competitive car lease schemes
Access to major high street discounts
World-class international career opportunities within Marriott hotels
Professional learning and development opportunities
Tuition aid
Access to world-class trainers
Complimentary meals on duty
Flu vaccinations
Complimentary use of the Gym
Eye care vouchers
Cycle to work scheme
Creative workshops
Support volunteer programmes like Magic Breakfast
Community activities
Plant a tree
Annual parties, Christmas lunches, summer BBQ's and Easter celebrations
Length of service rewards and invitations to recognition events
Monthly/yearly recognition schemes
Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat