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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Guest Arrival Expert - Bellstand Agent

Costa Rica, Nekajui Peninsula Papagayo Employment contract · Job Posted November 17, 2025
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Job Description

Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

Job Responsibility

  • Guide guests through arrival and departure experiences
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Share highlights of the local area
  • Create safe workplace
  • Follow company policies and procedures
  • Maintain confidentiality
  • Protect company assets
  • Uphold quality standards
  • Maintain professional uniform, personal appearance, and communications

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for extended time
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance

What we offer

  • Chance to be proud of the work you do
  • Global team environment
  • Professional development
  • Equal opportunity employer
  • Diverse and inclusive workplace
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