Guest Activities Coordinator Job at Twin Farms (Barnard)

Coordinator Guest Services II - Plant Operations

As a CHRISTUS Health Guest Services Coordinator, you'll be responsible for deliv...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
3 - 5 years of customer service experience required
Prior front desk, concierge, customer service or other hospitality experience preferred
Must have the ability to calculate figures such as percentages and understand financial principles
Must have strong communication skills to exchange straightforward information
Must have the ability to write routine reports and correspondence
Must have intermediate knowledge of all Microsoft Office Suite products. This includes Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
Have good organizational and time management skills
A calm demeanor during emergency situations is required
Must have extensive knowledge of local attractions, hot-spots, and events

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor passes/parking validations and follows security protocols. Escorts visitors to proper location
Act as the point of reference for guests who need assistance or information
Understand customer’s needs and providing them with personalized solutions
Arrange and confirm recreational, dining, and/or business activities on behalf of requestor as needed. Respond to requests within a timely manner
Submit and manage janitorial or maintenance work orders as needed
Acknowledge inquiries or complaints from employees, guests and co-workers. Provide solutions in a professional customer service driven manner
Help organize and manage on site events. This includes securing event space, set up and tear down of the room, and delivery of supplies
Follow property specific security and emergency procedures. Notify appropriate parties to ensure safety of all individuals in the building
Coordinate with vendors who supply services or goods to the workplace

Fulltime

Guest Activities Manager

The Guest Activities Manager is responsible for leading and executing all aspect...

Location

United States , Barnard

Salary:

60000.00 - 65000.00 USD / Year

Twin Farms

Expiration Date

Until further notice

Requirements

Demonstrated leadership ability with experience guiding and supporting team members
Minimum of 2+ years of experience in activities, recreation, or hospitality operations (lead or supervisory experience preferred)
Exceptional guest service skills with a polished, professional demeanor
Strong organizational skills with attention to detail and follow-through
Ability to multitask and adapt in a fast-paced, ever-changing environment
Strong communication skills across departments and with guests
Sound judgment and decision-making abilities
Physical capability to lift up to 40 lbs and remain active throughout the shift
Comfortable operating vehicles and recreational equipment safely
Valid driver’s license with a clean driving record required

Job Responsibility

Supervise, train, and support Guest Activities Coordinators and related staff
Lead daily operations of the Activities function, ensuring smooth execution of all scheduled and ad hoc guest experiences
Ensure team adherence to service standards, safety protocols, and property policies
Serve as a primary point of contact for guests, delivering warm welcomes and personalized service throughout their stay
Oversee guest itineraries, ensuring all activities, reservations, and special requests are executed seamlessly
Resolve guest concerns promptly and professionally, ensuring a high level of satisfaction
Maintain and update guest profiles, preferences, and service notes
Coordinate closely with Dining, Housekeeping, Grounds, Maintenance, and Reservations to deliver a seamless guest experience
Ensure all recreational facilities, equipment, and activity areas are prepared, maintained, and presented to Twin Farms standards
Oversee inventory, maintenance, and organization of recreational equipment (bikes, kayaks, skis, etc.)

What we offer

Health, dental, and vision insurance with employer contributions
Complimentary life insurance
401(k) retirement plan with employer match
Paid vacation, holidays, and sick time
Employee Assistance Program (EAP) with confidential support and resources
Relocation and travel assistance for select roles
Daily staff meal
Training, professional development, and tuition assistance
Competitive wages
Employee referral bonuses

Fulltime

Island Activities Coordinator

The Island Activities Coordinator is responsible for delivering exceptional gues...

Location

United States of America , Lana'i city, Hawaii

Salary:

28.00 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Successful candidate must possess legal work authorization in United States
Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
Weekend and Holiday availability required
Strong guest service mindset with attention to detail
Excellent organization, communication, and follow-through
Proven ability to manage multiple priorities while maintaining accuracy
Comfortable working with luxury guests and VIP expectations
Sales confidence and ability to recommend experiences in a natural, guest-focused way
Preferred: experience in hospitality, concierge, reservations, or activity operation
Ability to be remote or on site

Job Responsibility

Provide warm, sincere, and professional guest service with aloha spirit at all times
Manage all private booking inquiries from start to finish
Confirm all details for private bookings including timing, meeting location, inclusions, restrictions, and special notes
Maintain confidentiality and professionalism with VIP requests and guest information
Promote, sell, and coordinate resort activities with a focus on private bookings
Upsell experiences when appropriate
Support department revenue goals through strong follow-up and conversion
Clearly communicate pricing, policies, and cancellation terms
Manage daily use of the Book4Time reservation system to support activity bookings
Load, build, and maintain tours/activities in Book4Time

What we offer

Competitive wages
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Comprehensive learning and development programs
Energizing Employee Culture

Parttime

Facility Coordinator Guest Ambassadors

As a Facility Coordinator at JLL, you'll lead our Guest Ambassador (GA) teams to...

Location

Argentina , Buenos Aires

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Hospitality Management, Operations Management, or related field
Minimum 3-5 years of experience in team leadership, preferably in hospitality, customer service, or facility management environments
Proven experience in inventory management, vendor coordination, and operational oversight with demonstrated ability to manage multiple locations
Strong leadership and people management skills with experience evaluating performance, providing feedback, and developing team members
Excellent organizational and project management capabilities with ability to prioritize tasks and manage competing deadlines effectively
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with inventory management or facilities management software systems
Professional communication skills in both English and Spanish, with ability to interact effectively with diverse stakeholders including clients, vendors, and team members

Job Responsibility

Coordinate and supervise GA team schedules across multiple sites, ensuring consistent coverage and service delivery aligned with client requirements and JLL standards
Monitor guest services operations including visitor registration, welcome protocols, hospitality supply management, and event coordination to maintain exceptional service levels
Evaluate GA team performance using established KPIs, provide coaching and feedback, and implement continuous improvement initiatives to enhance service quality
Manage inventory control for administrative supplies, hospitality materials, and facility amenities, coordinating procurement and vendor relationships to ensure resource availability
Lead planning and execution support for corporate events and key facility activities, ensuring seamless guest experiences and client satisfaction
Review and reconcile service documentation, invoices, and operational reports to maintain accurate records and support billing processes
Communicate operational procedures, schedule updates, and service standards to GA teams while serving as primary liaison between field operations and management

Fulltime

Island Activities Coordinator

The Four Seasons Resorts Lāna’i is looking for an Island Activities Coordinator ...

Location

United States of America , Lana'i city, Hawaii

Salary:

28.00 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Successful candidate must possess legal work authorization in United States
Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
Weekend and Holiday availability required
Strong guest service mindset with attention to detail
Excellent organization, communication, and follow-through
Proven ability to manage multiple priorities while maintaining accuracy
Comfortable working with luxury guests and VIP expectations
Sales confidence and ability to recommend experiences in a natural, guest-focused way
Preferred: experience in hospitality, concierge, reservations, or activity operation
Ability to be remote or on site

Job Responsibility

Delivering exceptional guest service while managing, coordinating, and confirming all private activity reservations
Ensuring smooth communication between guests, desk agents, vendors, guides, and internal departments
Maintaining accuracy in scheduling, billing, and operational details for every private experience
Creating an atmosphere of aloha and Hawaiian hospitality while anticipating guest needs
Guest Service & Private Booking Coordination
Sales & Guest Experience Enhancement
Reservations Systems, Scheduling & Reporting (Book4Time)
Operational Coordination & Communication
Billing, Payments & Administrative Responsibilities
Support events, VIP arrivals, and group itineraries as assigned

What we offer

100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.)
Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs
Energizing Employee Culture

Parttime

Activities Coordinator

Serve as a key resource for all recreation activities facilitated on the propert...

Location

United States , Cape Coral

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

CPR Certification
First Aid Certification
Recreation Equipment certification
Any certification or training required by local and state agencies
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience

Job Responsibility

Serve as a key resource for all recreation activities facilitated on the property
Provide information to guests about available recreation facilities
Encourage, recruit, register, and schedule guests to participate in recreation activities
Promote a fun and relaxing atmosphere for guests
Promote the rules and regulations of the recreation facilities
Observe activity in the recreational facility and respond appropriately in emergencies
Provide cashier services when working in facilities that include point of sales transactions
Assist when hosting private functions within the recreation facilities
Be aware of possible situations where guests are not able to safely participate
Provide assistance to injured guests until the arrival of emergency medical services

Fulltime

Operations & Activities Coordinator

Are you a natural leader with a passion for creating unforgettable experiences? ...

Location

United Kingdom , Chatham

Salary:

25000.00 - 30000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a supervisory or management role, ideally in leisure, hospitality, or events
A proactive, hands-on approach with excellent organisational skills
Strong communication and leadership abilities
A full UK driving licence and access to your own transport
Candidates must be 25 years or older due to insurance requirements
An existing Enhanced DBS or happy for us to process one for you

Job Responsibility

Leading and motivating a small team to deliver safe, fun, and memorable experiences for guests
Managing site operations including staffing, logistics, health & safety, and customer service
Ensuring the site is maintained to a high standard and ready for action every day
Handling bookings, enquiries, and customer feedback with professionalism and care
Increasing bookings by promoting experiences to corporate businesses
Supporting marketing and promotional activities to grow the business

What we offer

Be part of a friendly and supportive team dedicated to creating exceptional experiences
Opportunity to work on a variety of events that will enrich your professional portfolio
Competitive compensation and the chance to gain valuable industry experience

Fulltime

Activities Coordinator

Are you a natural leader with a passion for creating unforgettable experiences? ...

Location

United Kingdom , Chatham

Salary:

25000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a supervisory or management role, ideally in leisure, hospitality, or events
A proactive, hands-on approach with excellent organisational skills
Strong communication and leadership abilities
A full UK driving licence and access to your own transport
Candidates must be 25 years or older due to insurance requirements
An existing Enhanced DBS or happy for us to process one for you

Job Responsibility

Leading and motivating a small team to deliver safe, fun, and memorable experiences for guests
Managing site operations including staffing, logistics, health & safety, and customer service
Ensuring the site is maintained to a high standard and ready for action every day
Handling bookings, enquiries, and customer feedback with professionalism and care
Increasing bookings by promoting experiences to corporate businesses
Supporting marketing and promotional activities to grow the business

What we offer

Be part of a friendly and supportive team dedicated to creating exceptional experiences
Opportunity to work on a variety of events that will enrich your professional portfolio
Competitive compensation and the chance to gain valuable industry experience

Fulltime

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Guest Activities Coordinator

Job Description

Job Responsibility

Requirements

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