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The Guest Activities Coordinator Adventure Programs is responsible for leading and developing outdoor experiences that connect guests to the natural beauty of Twin Farms. This role focuses on guiding hiking and biking excursions both on and off property, while ensuring a safe, engaging, and highly personalized guest experience. This position plays an integral role in shaping our outdoor programming and requires someone who is equally comfortable leading an activity, managing safety in dynamic environments, and delivering a level of service consistent with a luxury hospitality setting.
Job Responsibility:
Lead guided hiking and biking experiences on and off property, tailored to guest ability and interest
Design and deliver seasonal outdoor programming that reflects the landscape and guest preferences
Act as a primary point of contact for guests, anticipating needs and personalizing each experience
Create a welcoming, engaging environment that encourages guest participation and connection
Serve as a Wilderness First Responder, ensuring guest safety across all activities
Assess weather, terrain, and conditions to make sound decisions in real time
Prepare and maintain all equipment and activity areas to the highest standards
Respond calmly and effectively to changing conditions, guest needs, or emergencies
Coordinate closely with internal teams to execute daily guest itineraries
Support broader guest services as needed, including arrivals, property tours, and special requests
Contribute to the ongoing development and improvement of outdoor offerings
Requirements:
Experience leading outdoor activities such as hiking and/or biking
Wilderness First Responder (WFR) certification (or willingness to obtain)
Strong judgment and a calm, capable presence in dynamic environments
A genuine passion for the outdoors paired with a hospitality mindset
Strong communication skills and the ability to connect with a wide range of guests
Flexible, reliable, and team-oriented
Ability to work outdoors in varying weather conditions and navigate uneven terrain
Nice to have:
Experience with fly fishing or other outdoor pursuits such as Nordic skiing
What we offer:
Health, dental, and vision insurance with employer contributions
Complimentary life insurance
401(k) retirement plan with employer match
Paid vacation, holidays, and sick time
Employee Assistance Program (EAP) with confidential support and resources
Relocation and travel assistance for select roles
Daily staff meal
Training, professional development, and tuition assistance