Gucci Team Manager Job at Groupe Kering (Columbus)

Gucci team manager

If you are a Dream-maker, this is the place for you. Together, we’ll create the ...

Location

United States of America , Boston

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry
A Bachelor’s Degree in a related field is preferred
Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook
Industry awareness and strong business acumen
Strong verbal and written communication skills and excellent organizational skills
Passion for the Fashion Industry
Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism

Job Responsibility

Lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer centric attitude
Lead from the shop floor, delivering real time coaching and feedback to achieve business and product category goals
Develop and grow the talent within your team
Working on the shop floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience
Provide support and regular feedback to Client Advisors to ensure their development is ongoing and their motivation and sense of engagement is high
Support opening and closing of the store as Manager on Duty providing leadership and guidance to all Client Advisors on shift
Lead Store Morning Briefings as and when required, delivering key business communication and daily objectives
Develop and lead cross category and floor working, ensuring your team can and do sell all categories across all floors
Conduct regular and monthly performance conversations, discussing results, opportunities and developing action plans
Participate in attracting, recruiting, and onboarding a high performing team

Fulltime

Gucci Manager, Digital Merchandising

Role Mission The Gucci Digital Merchandising Manager will oversee product relat...

Location

United States of America , Jersey City

Salary:

103500.00 - 115000.00 USD / Year

Groupe Kering

Expiration Date

Until further notice

Requirements

Bachelor's degree in business or related field desired
3-5 years of experience in eCommerce, and/or Digital Merchandising
A passion for the fashion industry with strong product knowledge and understanding of eCommerce
Strong business acumen and analytical skills
Expertise in Excel, Google Analytics preferred
Hands on approach and a strong ability to work cross-functionally in a collaborative manner
Able to interact with flexibility and diplomacy with key stakeholders
Proven ability to manage multiple projects/ initiatives and set team priorities
Pro-active, creative problem solver
Strong communication and presentation skills

Job Responsibility

Partner closely with merchandising to drive assortment congruency on Gucci.com and provide digital context and expertise to seasonal buys to support the full business potential
Analyze product and client performance to identify business opportunities and needs across all categories
Partner with Inventory Planning to align stock needs, fueling performance of top-selling products through stock movements to maximize sales across digital channels
Place sample orders for the Gucci Live showroom, aligning investments with market-specific client needs to support digital clienteling and drive sales
Regularly optimize categorization, navigation, and on-site search, based on trending key words, product trends and SEO recommendations
Manage weekly product activations and proactively manage activation of omni assortment styles
Identify top performers across both retail and eCommerce channels and develop action-oriented strategies for areas of digital opportunities
Communicate with operations, sales, and customer service with regards to site, product, and promotion updates
Lead the digital team in all launches, collaborating with the global team in fine tuning site experiences and content to ensure best customer experience
Analyze all product performance to identify opportunities and strategize areas to grow

What we offer

Medical
Dental
Vision
Paid Time Off (PTO)
401K

Fulltime

Gucci Senior Manager Retail Client Engagement North

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury ...

Location

United States of America , New York

Salary:

110000.00 - 135000.00 USD / Year

Groupe Kering

Expiration Date

Until further notice

Requirements

Bachelor’s degree preferred
5+ years of management experience in Retail, Marketing and/or Special Events, Hospitality or Consulting
Proven ability in client management, exceptional relationship, and partnership management skills in a B2B and B2C environment
Strong interpersonal and relationship building skills and experience to interact and work with VIP clients
Exceptional appreciation and understanding of the luxury fashion industry
Excellent written, verbal and presentation skills
Command and knowledge of Microsoft PowerPoint, and Excel
Experience with CRM Systems and Business Intelligence tools, such as Microstrategy, Siebel, Acxiom etc.
Strategic, analytical and relationship building competencies required, with good knowledge of retail math
Ability to outline a strategic plan, prioritize, and make recommendations

Job Responsibility

Lead planning and implementation of retail client development strategies across directly operated stores (DOS) and outlet locations that drive retention, elevation, and acquisition
Lead market store-specific strategy, planning and execution of client development activities aimed at full funnel retention, elevation, and acquisition in partnership with the corporate client and insights team
Leverage client pyramid analysis at store level and client mapping to derive bottoms up retail plans designed to meet sales goals and client segment ambitions
Regularly review client outreach achievement and tool usage to identify opportunities to close gaps with the sharing and embedding of best practices
Work closely with respective corporate and field cross-functional teams to align on client goals and a 365 calendar to achieve annual client development plan
Analyze performance and impact of client initiatives on client development and sales
Collaborate with Retail Area Directors through regular touch bases
Travel to stores to support with the further growth within client development
Lead and/or host regional calls with store teams
Present monthly/quarterly business area performance results

Fulltime

Gucci Operations Manager

As a GUCCI Operations Manager, you will be responsible for leading the store ope...

Location

Canada , Toronto

Salary:

75000.00 - 95000.00 CAD / Year

Groupe Kering

Expiration Date

Until further notice

Requirements

Minimum of 5 - 7 years of operations experience in retail, luxury retail, or service-related industry preferably in a supervisory role
Bachelor’s Degree is preferred
Excellent written and communication skills
Ability to analyze information, identify business priorities, problem solve and manage multiple tasks in a fast-paced environment
Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook
Excellent organizational skills
Experienced with technology to utilize internal retail systems and shipping software programs
Assist in the training of new Team Manager - Operations in other locations and support teams
Travel and assist in store openings, closures, and remodels within the region and surrounding markets
Qualified candidates must have the proper work authorization to work in Canada

Job Responsibility

Drive, direct, and develop operational excellence across all aspects of the store
Assess and evaluate operations with a commercial mindset and propose strategic improvements
Training new hires and existing staff on all operating policies and procedures
Coach and develop direct reports in areas of operations, customer service and sales support
Liaise with corporate departments such as Operations, Inventory Planning, Inventory Control, Accounts Payable, etc. as needed
Serving as a leader to the store team, partner with Store Director and Associate Store Director to execute all operational and service standards set forth by Gucci
Responsible for creating a positive and united work environment amongst all staff
Function as Manager on Duty in rotation, assist with floor coverage, process of client purchases, and open and close the store
Provide overall support with the shipping and receiving process, report any issues to Store Director and take the necessary steps to resolve
Ensure timely movement of merchandise as directed by the Store Director while adhering to all procedures and guidelines, including but not limited to transfers, and damages

What we offer

bonus potential

Fulltime

Gucci Retail Merchandise Manager - West

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury ...

Location

United States , Beverly Hills

Salary:

120000.00 - 135000.00 USD / Year

Groupe Kering

Expiration Date

Until further notice

Requirements

Bachelor's degree in Fashion, Business, Finance, or related discipline desired
A minimum of 4-5 years of relevant buying experience gained within a fashion and/or luxury environment
Experience in managing and developing a team
Advanced proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook
Flexibility to travel with short notice and to work a demanding schedule, which can include on an adhoc basis: evenings, weekends, and holidays
Qualified candidates must have the proper work authorization to work in the United States

Job Responsibility

Take categories and stores within the Western market to full potential and deliver a unique client experience through a 360-degree approach
Ensure that all cross-functional teams think and act like merchants
Help to shorten the distance between the regional corporate offices and the stores
Provide market expertise and provide feedback to influence the assortments for West stores in collaboration with buyers
Work closely with Retail, Visual and the buying office to ensure individual market needs
Retail KPI’s, visual standards and financial goals are met
Communicate frequently with buying and retail teams to support and execute key strategies and decisions made in market while also ensuring these are reflected on the selling floor
Build strong partnerships with members of other cross-functional teams such as CRM, Inventory Planning, Events and Marketing
Recommend actions against results and follow through on executing these actions
Coordinates daily activities across cross-functional team members

What we offer

Medical
Dental
Vision
Paid Time Off (PTO)
401K

Fulltime

Gucci - Client Advisor Holt Renfrew Calgary

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury ...

Location

Canada , Calgary

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

2+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting
Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues
High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues
Flexibility to work a retail schedule which will include evenings, weekends, and holidays
Deep knowledge about and passion for fashion and luxury
Excellent commercial awareness and client attitude
High flexibility and ability to adapt to different clients and complex situations
Strong communication skills
Ability to work in a fast-moving and dynamic environment

Job Responsibility

Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in- store or remotely
Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty
Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations
Develop client base by recruiting new clients and developing existing ones
Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant
Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them
Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc.)
Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely
Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals
Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude

Fulltime

Gucci Visual Merchandiser - Rodeo Drive Beverly Hills

The Gucci In-Store Visual Merchandiser – Rodeo Drive Beverly Hills is responsibl...

Location

United States of America , Beverly Hills

Salary:

38.94 - 43.26 USD / Hour

Groupe Kering

Expiration Date

Until further notice

Requirements

Minimum 2+ years of visual merchandising experience
Multi store experience preferred but not required
Must be self-motivated, detail oriented and possess excellent time management skills
Comfortable working in a fast-paced environment with ever changing priorities
Flexibility to work a retail schedule which will include evenings, weekends, and holidays and availability to work overnights to meet urgent deadlines
Proficiency with PowerPoint and basic photography skills
Candidate must be open to very light travel within the larger LA market

Job Responsibility

Implement and maintain visual displays and visual merchandising standards to ensure the best store environment is cultivated for the client, while maximizing sell thru opportunities
Follow all visual directives when executing store set-ups, adapting and/or substituting in a brand appropriate manner as required to make cohesive brand statements that follow current seasons’ creative direction
Provide timely PowerPoint recaps of the store’s visual merchandising to be shared with appropriate stakeholders
Ongoing training of store associates in visual merchandising standards
In partnership with Visual Merchandising Director, execute window changes as directed
Maintain awareness of store performance and partner with Store Director and Visual Merchandising Director to continuously monitor visual merchandising productivity and opportunities
Remain aware of the competition in the marketplace in retail/visual merchandising industry standards
Partner with the Store Directors to effectively support current business trends with all visual needs as they arise
Minimal travel as needed throughout LA market to support team

What we offer

Medical
Dental
Vision
Paid Time Off (PTO)
401K

Fulltime

Senior Client Advisor

As the Senior Client Advisor, you are the Gucci brand ambassador responsible for...

Location

United States of America , Las Vegas

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

4+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting
Passion and natural interest in relationship building and people engagement
High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team
Proven ability to perform certain complex tasks with accuracy and commitment
Proven ability to collaborate with teammates and act as a role model
Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues
Deep knowledge about and passion for fashion and luxury
Flexibility to work a retail schedule which will include evenings, weekends, and holidays
Excellent commercial awareness and client attitude
High flexibility and ability to adapt to different clients and complex situations

Job Responsibility

Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely
Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty
Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations
Develop client base by recruiting new clients and developing existing ones to the top tier of the segmentation
Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant
Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them
Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…)
Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely
Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals
Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude

Fulltime

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Gucci Team Manager

Job Description

Job Responsibility

Requirements

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